I am so sorry to hear you have received a damaged garment. On the very rare occasion that this happens we would arrange for the return of the garment to us for either an exchange or refund. I will contact directly to arrange the return for you.
Latest order disappointing, has the look of a vest, will be returning this item.
Atsauksmes par produktu
Customer Services UK
WoolOvers
9 years ago
Thank you for taking the time to leave feedback and sorry you were disappointed with the look of the garment. Please return the garment to us and we will be happy to process that for you.
Pirkuma datums: 14/07/2016
0
Dalīties
TC
Trusted Customer
9 years ago
Ko Trusted Customer teica par WoolOvers:
Prompt and efficient delivery.
Atsauksmes par produktu
Customer Services UK
WoolOvers
9 years ago
I am so sorry to hear the returns label did not work for you. I understand my colleague has spoken to you and made arrangements for the garment to be returned to us with a free returns label. We are always working closely with Hermes to resolve any issues as quickly as possible.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.