Wightlink pārskati

Hello and thank you for your review. We're very happy to hear your travel with Wightlink was a great experience and look forward to welcoming you onboard again soon.

Hello Alan, Thank you for your review and for taking the time to share your experience. I am so glad to see that you enjoyed sailing with Wightlink and found it to be a comfortable, punctual crossing with friendly staff. Thanks again Alan and hope to see you again soon.

Hello Karen, Thank you for your review. I'm very pleased to see that you enjoy travelling with Wightlink and find our teams to be so friendly and polite. We really appreciate you taking the time to share this and look forward to seeing you onboard again soon.

Hello, Thank you for taking the time to share your review. We're very pleased to hear that you found the check-in process at Wightlink to be easy and the service throughout efficient. I am sorry that you found the cost of refreshments onboard high, our prices are in line with the travel industry. However, I have noted your feedback. We look forward to seeing you again soon where we hope we can continue to provide an enjoyable experience.

Hello there, Thank you for taking the time to share your experience of making an online booking with Wightlink. I'm pleased that you found it so quick and easy. We hope to see you onboard soon.

Hello Christine, Thank you for taking the time to share your feedback with us. I am sorry that you were disappointed by the cost of your journey. We use Flexi-Pricing, which means that prices for a particular crossing may increase in line with demand for that crossing. Our fares also reflect the cost of running our service (which is not subsidised). The sooner you book, the more likely you are to pay a lower fare and fares will generally get higher the closer you get to the sailing date, particularly during busier times. Thank you once again for sharing your experience with us. We hope to see you onboard again soon.

Hello Hayley, Thank you for your review. I am glad that your experience travelling with Wightlink was a good one and you found the ferry to be clean and our teams to be helpful. We look forward to seeing you onboard again soon.

Hello and thank you for taking the time to share your review. I am pleased to hear that your recent travel with us was a positive experience however, I am sorry you find the fare prices too high. We use Flexi-Pricing, which means that prices for a particular crossing may increase in line with demand for that crossing. Our fares also reflect the cost of running our service (which is not subsided). The sooner you book, the more likely you are to pay a lower fare and fares will generally get higher the closer you get to the sailing date, particularly during busier times. Thanks again and we hope to continue to provide an enjoyable service when travelling with us again in the future.

Hello and thank you for your feedback. I am very sorry that you experienced delays when travelling with us and for the disruption this had on your travel plans. We do appreciate the frustration caused when delays happen however, the safety of our customers and crew is our highest priority and our teams work extremely hard to get back to running a full service as soon as possible. Your feedback has been noted to help improve our service and going forward, we hope to provide a more enjoyable experience when travelling with us.

Hello Anthea, Thank you for your feedback. I am sorry you found the sailing to be so busy due to our FastCat service being suspended. Staff are always there to help whilst onboard if you do struggle to find seats on future crossings. We appreciate you sharing your review as we are always looking for ways we can improve. I do hope if you choose to travel with us again, we can provide a more enjoyable experience.