Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Wickhams Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 788 pārskati

Jeremy Howell

Verificēja Feefo

5 years ago

Ko Jeremy Howell teica par Wickhams:

The website order failed to register the 5% discount offered but when Dan became aware of this he delivered to us a free bottle of wine so all was well, in fact very well!

Atsauksmes par produktu

Pirkuma datums: 10/04/2021

William Jones

Verificēja Feefo

5 years ago

Ko William Jones teica par Wickhams:

Brilliant.

Excellent. Value for money.

Pirkuma datums: 01/04/2021

Jan Millar

Verificēja Feefo

G76 8BW

5 years ago

Ko Jan Millar teica par Wickhams:

Only one delivery made to friend for birthday. My order at G76 8BW not arrived

Dan Farrell-Wright

Wickhams

5 years ago

Hi Jan, I'm so sorry that your order has not yet arrived. Due to us moving to a new warehouse things have been a little hectic. I have spoken to the warehouse team and your order has been dispatched today, you will receive a tracking code via email separately. This is not the level of service we aim to provide and I hope you will give us another chance.

Pirkuma datums: 30/03/2021

Karen Holme

Verificēja Feefo

5 years ago

Ko Karen Holme teica par Wickhams:

Best independent and service

Customer service second to none. Can't beat it. A very customer focused service who pay attention to their customers.

Atsauksmes par produktu

Pirkuma datums: 01/04/2021

Uzticams klients

Verificēja Feefo

5 years ago

They deliver promptly, their pricing is very fair and if they are out of what you would like, they will offer a comparable substitute. I have given a few as gifts, everyone loved them.

Atsauksmes par produktu

Pirkuma datums: 30/03/2021

rainbirdwine

Verificēja Feefo

Studland Swanage

5 years ago

Ko rainbirdwine teica par Wickhams:

Fast for the thirsty.

Efficient service and fast delivery. Will defiantly purchase again. As a new customer it would help if you were to make it known which courier service you are using.

Dan Farrell-Wright

Wickhams

5 years ago

Thank-you for the feedback, we work with Yodel, DPD and Royal Mail (depending on the weight of the consignment and the delivery address). We will look at how we can improve communication about which service is being used.

Atsauksmes par produktu

Pirkuma datums: 27/03/2021

Alison Hardman

Verificēja Feefo

Roadwater

5 years ago

Ko Alison Hardman teica par Wickhams:

Great Service

Wickham & Co were really easy to deal with, information on their website was informative and helpful. It was easy to order the wine selection. This is my first time buying wine from them, their...

Lasīt vairāk

Pirkuma datums: 21/03/2021

Uzticams klients

Verificēja Feefo

5 years ago

Good service,good wine

Pirkuma datums: 14/03/2021

Uzticams klients

Verificēja Feefo

5 years ago

Efficient handling of order

The five star rating is merely to acknowledge the efficiency with which they dealt with the order. The wine contained in the order was a gift and I have no idea how it was received.

Dan Farrell-Wright

Wickhams

5 years ago

Thank-you for the feedback, I hope the wine was enjoyed by the recipient.

Pirkuma datums: 10/03/2021

Michael Kenefick

Verificēja Feefo

5 years ago