Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Wickhams atsauksmes

Tiek rādīti visi 788 pārskati

ALAN DRABBLE

Verificēja Feefo

DONCASTER

4 years ago

Ko ALAN DRABBLE teica par Wickhams:

Great job.

Superfast delivery and a good price. The driver was very helpful.

Atsauksmes par produktu

Pirkuma datums: 27/01/2022

James Crozier

Verificēja Feefo

4 years ago

Ko James Crozier teica par Wickhams:

Good selection of wines, good service.

My flat mate likes Australian & South African red wine. So as a thank you I send some wine.

Pirkuma datums: 22/01/2022

R Mills

Verificēja Feefo

4 years ago

Augšupielādētā multivide

poor wine selection and missed my son’s birthday by 4 days..

Skatīt visu multividi (1)

Ko R Mills teica par Wickhams:

poor wine selection and missed my son’s birthday by 4 days..

improve on the availability of the advertised wine selection and deliver on time

Dan Farrell-Wright

Wickhams

4 years ago

I'm sorry that this order was delayed and missed your son's birthday. We work hard with our suppliers to keep all our wines in stock; however, consignments do occasionally get delayed due to factors beyond our control (such as adverse weather or customs). In this instance stock did not arrive as anticipated and a substitution was made. This is not the service we normally provide, and I have organised a full refund of the order as an apology.

R Mills

4 years ago

I receivef a refund and because of this i have changed my review to 4 stars because the merchant has looked after my interest as a client even if i did not request for a refund

R Mills

4 years ago

Pirkuma datums: 19/01/2022

Uzticams klients

Verificēja Feefo

4 years ago

Service A1, but you need to ask Stuart Saunderswhat he thought if the wines

Excellent response.

Dan Farrell-Wright

Wickhams

4 years ago

Thanks for the feedback, please ask Stuart to let us know what he thinks. Fingers crossed he enjoyed them 🤞

Pirkuma datums: 20/01/2022

Uzticams klients

Verificēja Feefo

4 years ago

Excellent service across the pond

I ordered 4 bottles of Spanish red wine in Seattle, WA for a friend in London, and it went perfectly. I got responses to my questions, and Dan's recommendations were a big hit with my friend. Great...

Lasīt vairāk

Atsauksmes par produktu

Pirkuma datums: 17/12/2021

Uzticams klients

Verificēja Feefo

4 years ago

Almost great.

The good stuff: convenient service, nice range of wines, the customer service agent who took my phone order was AWESOME - so professional, and friendly at the same time. The not so good: the message...

Lasīt vairāk

Dan Farrell-Wright

Wickhams

4 years ago

Thank-you for your kind words about our customer service agent. I have checked and I can see that your message was added to the order as requested. A packing slip is included in every order; this includes the billing address, shipping address and a personal message (if added). Please accept my apologies that the packing slip was missed from your order, I will discuss this with our fulfilment team to prevent a similar issue happening in the future.

Pirkuma datums: 14/01/2022

Susan KLEIN

Verificēja Feefo

4 years ago

Ko Susan KLEIN teica par Wickhams:

Great service

I ordered wine for a present to a friend. She said it arrived and was securely packed. I live in France and my credit card was accepted. Communication was prompt…so it was a very good experience.

Pirkuma datums: 07/01/2022

Uzticams klients

Verificēja Feefo

4 years ago