The service was excellent the cashier Kam was very friendly and dealt with my request efficiently. She gave me all the information I needed to be comfortable in opening a new account.
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Verificēja Feefo
1 year ago
Don’t use the West Brom.
Money was not transferred as arranged. This caused huge stress and complications in buying a property!!!!
It has been received now but the neglect had a massive negative effect.
Grace
West Brom Building Society
1 year ago
Thank you for your feedback. I'm sorry to hear about your recent experience, I will ensure your feedback is passed on to the relevant department - Grace.
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Verificēja Feefo
1 year ago
Always a friend face
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Verificēja Feefo
1 year ago
Very helpful staff over the phone and my query on both occasions was dealt with efficiently and with good humour and friendliness
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JS
John Sprigg
Verificēja Feefo
1 year ago
Ko John Sprigg teica par West Brom Building Society:
Excellent
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JC
John Carpenter
Verificēja Feefo
Shrewsbury
1 year ago
Ko John Carpenter teica par West Brom Building Society:
Excellent customer service.
The young lady who served me was very polite, friendly and efficient.
She guided me through my transaction explaining why there were penalties, how much they would be, and how they would be...
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Verificēja Feefo
1 year ago
Excellent customer service. Can’t fault it
Although I had an issue as I phoned to cancel and the account was opened anyway. The service was excellent and quickly rectified.
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Verificēja Feefo
1 year ago
Excellent service.
Quick, efficient, knowledgeable, happy to give their time for you, None judgmental.
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Verificēja Feefo
1 year ago
WILL BE BACK ….
Very friendly, very patient, very informative. All with smiles.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.