Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Wendy Wu Tours atsauksmes

Uzticams klients

11 years ago

Excellent service. nothing was too much trouble. not everything was perfect but any issues were…

Excellent service. nothing was too much trouble. not everything was perfect but any issues were deat with promptly. Our tour guide Linda was an exceptional lady.

Atsauksmes par produktu

Pirkuma datums: 24/11/2014

0

Uzticams klients

11 years ago

Promised to telephone back, did not

Wendy Wu Tours

11 years ago

We always try to respond to our customers as quickly as possible and we are sorry to hear you have not received a call back from us. I have left a message on your answer phone today and will try calling again on Monday to assist with any enquiries. Kind regards, Lorraine, Wendy Wu Tours

Pirkuma datums: 30/12/2014

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Uzticams klients

11 years ago

We managed to get a reduced cost holiday and Wendy Wu Tours honoured the price thank…

We managed to get a reduced cost holiday and Wendy Wu Tours honoured the price thank you Richard Fennell

Uzticams klients

11 years ago

They appear to be a reputable company

Pirkuma datums: 30/12/2014

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Uzticams klients

11 years ago

Your tipping system does not work in India, works well elsewhere(China/Vietnam etc). It encourages corruption. Individual…

Your tipping system does not work in India, works well elsewhere(China/Vietnam etc). It encourages corruption. Individual tipping system is the only way to operate in India. The guide pays out poor...

Lasīt vairāk

Wendy Wu Tours

11 years ago

Thank you for your feedback regarding the distribution of tips. Our partners in India have advised us their national ******* are provided with guidelines on how these should be divided up. However, we have advised them of your concern and are grateful to you for bringing this to our attention. We are delighted you enjoyed the tour and hope we can be of assistance in the future. Kind regards, Lorraine, Wendy Wu Tours

Atsauksmes par produktu

Pirkuma datums: 17/12/2014

0

Uzticams klients

11 years ago

Well looked after, but still exhausting. Food too much the same with no choice. Salad…

Well looked after, but still exhausting. Food too much the same with no choice. Salad and rice at every meal, sometimes we were given salad three times at the same meal.

Wendy Wu Tours

11 years ago

Thank you for your feedback regarding your experienceson tour with Wendy Wu. whilst We are pleased to hear that you was well looked after on our tour, We are very sorry to hear about your dissapointments regarding the food and the points you have raised will be passed on to our national ******. Kind regards, Junior, Wendy Wu Tours

Atsauksmes par produktu

Pirkuma datums: 14/12/2014

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Uzticams klients

11 years ago

Excellent support and guidance from the team at Wendy Wu from booking stage right through…

Excellent support and guidance from the team at Wendy Wu from booking stage right through to the selection of fantastic National Guides.

Wendy Wu Tours

11 years ago

Thank you for your feedback regarding your experiences whilst on tour. We are very proud to hear of the 'Excellent' support you received throughout your time with us and that the diverse and detailed itinerary ensured your continued enjoyment.we look forward to welcoming you back to Wendy Wu in the future. Kind regards, junior, Wendy Wu Tours

Atsauksmes par produktu

Pirkuma datums: 14/12/2014

0

Uzticams klients

11 years ago

prompt efficient service and follow up

Pirkuma datums: 24/12/2014

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Uzticams klients

11 years ago

Well organised tour. Tour guide Linda was helpful, gave lots of information about China and…

Well organised tour. Tour guide Linda was helpful, gave lots of information about China and the history. She was well organised and had a good sense of humour. The pace of the tour was good and we...

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Wendy Wu Tours

11 years ago

Thank you for your feedback and we are delighted to hear that your time on our tour was an 'marvellous' experience. we are proud to know that you came away with an pleasurable memories that you would recommend to others. our guide Linda will be especially happy with your praise. Kind regards, junior, Wendy Wu Tours

Atsauksmes par produktu

Pirkuma datums: 26/11/2014

0

Uzticams klients

11 years ago

Excellent efficient service

Pirkuma datums: 23/12/2014

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Uzticams klients

11 years ago

Excellent service on the phone, but my previous attempt to book on line failed something…

Excellent service on the phone, but my previous attempt to book on line failed something to do with "unexpected error at line 992" - not good.

Wendy Wu Tours

11 years ago

Thank you for your feedback regarding our online booking system, I have just tested this and unfortunately had the same issue. Our I.T team, are now working on a solution. Sorry for any inconvenience caused. Kind regards, Junior, Wendy Wu Tours

Pirkuma datums: 18/12/2014

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