Being digitally challenged excellent support to complete the customer portal information`Thanks`
Jimmy McLean
Wendy Wu Tours
9 months ago
Thank you for your feedback.
We are pleased to hear that our team was able to provide excellent support in completing the customer portal.
We trust the rest of your journey with Wendy Wu Tours will be just as straightforward and enjoyable.
Kind regards,
Jimmy
Wendy Wu Tours
Absolutely stellar service from Joe D, exceptional advice and listened to us about what was important on the two big trips we wanted to consider. We looked online first and saw what we quite liked...
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Jimmy McLean
Wendy Wu Tours
9 months ago
Thank you for your fantastic and detailed feedback.
We are thrilled to hear that Joe provided such exceptional service, listening carefully to what was important to you and offering helpful suggestions for both India and Southeast Asia that ticked every box. Joe will be delighted to read your comments!
Do let us know if you have any questions regarding your booking.
Kind regards,
Jimmy
Wendy Wu Tours
I was able to find the information needed.
However, online prices shown is misleading when discounts for both '2-person' and 'single person' are shown on the website. When the 'single-person'...
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Jimmy McLean
Wendy Wu Tours
9 months ago
Thank you for your feedback.
We appreciate you taking the time to highlight this issue with our online pricing display. Your comments will be passed on so we can ensure our website is clearer and more transparent for all travellers. We trust that, despite this, your overall experience with Wendy Wu Tours remains positive.
Kind regards,
Jimmy
Wendy Wu Tours
This will be my second visit using Wendy Wu couldn’t fault nothing excellent this one I am a solo had my loving husband sadly passed away
Jimmy McLean
Wendy Wu Tours
9 months ago
Thank you for sharing your feedback.
We are truly touched that you have chosen Wendy Wu Tours for a second time, and we are pleased to hear that your experience has been excellent. We trust your solo trip is both enjoyable and comforting, and that our team continues to provide the care and support you need.
Kind regards,
Jimmy
Wendy Wu Tours
Arti has been really helpful with my latest booking. Giving me time and space to make the right holiday choices.
I have now booked 4 trips with Wendy Wu for the following reasons;
First trip to...
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Jimmy McLean
Wendy Wu Tours
9 months ago
Thank you for your wonderful and detailed feedback.
We are thrilled to hear that Arti has been so helpful with your latest booking, giving you the time and space to make the right choices. It is fantastic that your experiences with Wayne in Borneo and Nikki in the flights department have left such a positive impression. We are delighted that our mix of tours, accommodation, meals, and supportive back-office service has met your expectations across multiple trips. We trust your latest adventure with Wendy Wu Tours will be just as memorable and enjoyable as the previous ones.
Kind regards,
Jimmy
Wendy Wu Tours
Jo was a extremely polite mannered, very confident, answered all my questions/concerns, he came across as been a professional and experienced travel agent, reassuring me that Wendy Wu had a...
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Jimmy McLean
Wendy Wu Tours
9 months ago
Thank you for your kind feedback.
We are delighted to hear that Joe was polite, professional, and able to answer all your questions, providing reassurance about our dedicated team and the support available. It’s wonderful to know the booking process and confirmation information gave you confidence.
We trust your upcoming holiday with Wendy Wu Tours will be just as seamless and enjoyable.
Kind regards,
Jimmy
Wendy Wu Tours
Helpful and informative staff who have helped me choose the right tour, as well accomodating additional extra requests and extensions to the trip. Booking process very smooth. Now looking forward to...
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Jimmy McLean
Wendy Wu Tours
9 months ago
Thank you for your feedback.
We are pleased to hear that our staff were helpful and informative in guiding you to the right tour, and that they accommodated your additional requests and trip extensions. It’s great that the booking process was smooth, and we trust your upcoming holiday with Wendy Wu Tours will be a truly enjoyable experience.
Kind regards,
Jimmy
Wendy Wu Tours
Matt spent about an hour discussing my holiday with me and did the booking. He was very helpful.
Jimmy McLean
Wendy Wu Tours
9 months ago
Thanks for your review, Matt will be delighted to receive your feedback!
Do let us know if we can help or if you have any questions relating to your booking.
Thanks
Jimmy
Wendy Wu Tours
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.