The service I received was superior customer service. All my questions were answered in an easy to understand way.
Amanda Bruno
Wendy Wu Tours
3 months ago
Dear Customer!
Thank you so much for your lovely review! We’re really pleased to hear you found the service helpful and easy to understand. It was a pleasure assisting you, and we truly appreciate you taking the time to share your feedback.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours
Courteous
Prompt
Efficient
Answered questions
Pleasant phone manner
Amanda Bruno
Wendy Wu Tours
3 months ago
Dear Anne!
Thank you so much for the lovely 5-star feedback and your kind words about our team! We truly appreciate you taking the time to share your experience!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours
From the moment of our first contact nothing was too much trouble. We went through a few changes to our itinerary and flights and our consultant did not tire of giving us all the different options.
Amanda Bruno
Wendy Wu Tours
3 months ago
Dear Leanne,
Thank you so much for your lovely 5-star review!
We’re so pleased to hear that you felt well supported from your very first contact and that your consultant was happy to work through all the changes and options with you. It means a lot to know the process felt easy and stress-free.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours
It’s all electronic stuff it’s fun and confusing and I started my journey to happiness joy and safety and I’m so excited
Thanks for everyone great support and good work wishing everyone the best
Amanda Bruno
Wendy Wu Tours
3 months ago
Dear Paul!
Thank you so much for your wonderful 5-star review! Our Team will be very pleased to read your feedback.
We can't wait to welcome you on our tour!
Warm Regards,
Julia @ Customer Relations Wendy Wu Tours
Was very easy to navigate and explore and then choose my trip. Very detailed information.
Only downside is there are no hotels listed to look at.
Everything else was set out in good detail.
Amanda Bruno
Wendy Wu Tours
3 months ago
Dear Customer!
Thank you so much for your lovely 5-star review!
We’re delighted to hear you found the website easy to navigate and the trip information clear and detailed. Just to let you know, a proposed hotel list is available on the website for each tour. Thanks again for your helpful feedback — we really appreciate it!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours
Pirkuma datums: 11/01/2026
0
Dalīties
Uzticams klients
Verificēja Feefo
3 months ago
always friendly helpful staff
Amanda Bruno
Wendy Wu Tours
3 months ago
Dear Customer!
Thank you so much for your lovely feedback. We’re really pleased to hear you found our team friendly and helpful!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours
Pirkuma datums: 21/01/2026
0
Dalīties
Uzticams klients
Verificēja Feefo
4 months ago
Very happy helpful staff. 😎
Amanda Bruno
Wendy Wu Tours
3 months ago
Dear Customer!
Thank you for your lovely feedback. Your comments have been shared with the team and will certainly put a smile on their faces. We hope to assist you again in the future.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours
Called 1300 number & quickly spoke to Reservation Specialist. Cameron was very knowledgeable & explain details of tour, booking process & payment schedule. I have paid deposit for your to Japan in...
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Amanda Bruno
Wendy Wu Tours
3 months ago
Dear Kim!
Thank you so much for your kind words! We’re delighted Cameron could help and that your Japan 2027 tour is all booked. We can’t wait to welcome you on this amazing journey!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours
Pirkuma datums: 23/01/2026
0
Dalīties
Uzticams klients
Verificēja Feefo
4 months ago
I still have to go through with this tour to answer this question.
I have traveled previously, so I.can say service is good.
One criticism, I can say is tipping cost is an out of pocket expense for...
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Amanda Bruno
Wendy Wu Tours
4 months ago
Dear Customer!
Thank you for your feedback. We’re glad your experience with our service has been positive so far. We appreciate your comment about tipping and will take it into consideration as we review how tour costs are presented. We look forward to welcoming you on your upcoming tour!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours
Helpful and prompt in answering questions and making suggestions.
Post booking admin was straightforward and easy.
Amanda Bruno
Wendy Wu Tours
4 months ago
Dear Customer!
Thank you for your 5-star review! We’re delighted to hear that our team was helpful and prompt, and that the post-booking process was straightforward and easy. We truly appreciate your feedback.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours
Wendy Wu Tours is Australia's Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Wendy Wu Tours is Australia's Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.