Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Voyager Insurance Services atsauksmes

Tiek rādīti visi 2,597 pārskati

Uzticams klients

10 years ago

Good

The service is good but there are a couple of things that should have a better explanation to be understood.

Evie

Voyager Insurance Services

10 years ago

Hi there,

Thank you for your feedback.

We are always mindful of ways that we can improve our service, so more information about your experience would be greatly appreciated! We would love to hear from you and find out more information about the areas of cover that you felt would benefit from better explanation. If you have the time to get in touch, our email address is enquiries@voyagerins.com.

Trusted Customer

Essex

10 years ago

Ko Trusted Customer teica par Voyager Insurance Services:

Excellent customer service.

Very helpful and efficient experience.

Uzticams klients

10 years ago

Simple easy renewal.

Simple renewal process online.

Uzticams klients

10 years ago

My renewal notice didn't arrive so I rang and the chap sorted it all out with minimal fuss and included the online 10% discount without being asked.

Uzticams klients

10 years ago

Customer satisfaction delivered.

Once again found the Voyager service very good indeed. This time did my booking on the telephone and I was treated courteously and efficiently. I have recommended Voyager to others and will continue...

Lasīt vairāk

Uzticams klients

10 years ago

Dealt with professionally and quickly. Would use this company again.

Trusted Customer

Mid glamorgan

10 years ago

Ko Trusted Customer teica par Voyager Insurance Services:

Reliable and helpful

Very helpful have been with them for the past few years

Adam

Voyager Insurance Services

10 years ago

Hi, thanks for your kind feedback, we're pleased that you find our staff helpful.

Uzticams klients

10 years ago

Good service

Trusted Customer

Hampshire.

10 years ago

Ko Trusted Customer teica par Voyager Insurance Services:

Helpfull when phoned.

I had to phone after booking on line because it did not send my cover note automatically But very helpfull when I phoned

Uzticams klients

10 years ago

Don't expect your premium to reduce if an existing medical condition improves!

Very polite and efficient service, but not happy with the premium increase. Will shop around next year

Evie

Voyager Insurance Services

10 years ago

Hi there,

Thanks for your feedback.

We are currently investigating this and will update you with our progress.

Evie

Voyager Insurance Services

10 years ago

Hi there,

We have looked into this for you, and the price you have paid is correct for this year.

Unfortunately this year there has been a price increase and this effects all policies. As you renewed your policy with us, and we are grateful for your repeat business, you have received your renewal discount of 10%. This year the renewal discount was not enough to offset the new pricing.

In previous years we have managed to keep this price increase to a minimum hence why your previous policies with us decreased in price, and we hope next year we will be able to again keep any price increases to a minimum. We would be delighted if you come back to us and give us the chance to quote for your annual travel insurance so you can have the same great cover that you enjoy this year, next year.

We wish you all the best on your travels over the coming year.