Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Voyager Insurance Services Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 2,543 pārskati

Christine

Verificēja Feefo

1 month ago

Uzticams klients

Verificēja Feefo

1 month ago

Breakdown insurance

Very helpful advisor. I took out 12 months breakdown insurance. This was done over the phone as I couldn’t access the internet site at the time.

George

Verificēja Feefo

GBR

1 month ago

Ko George teica par Voyager Insurance Services:

Not a good start

Tried to contact the number 3 times to sort a couple of queries before buying policies, couldn’t get through so gave up, emailed twice, no reply got a phone call 2/3 days later Hope It’s better...

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Marketing Assistant

Voyager Insurance Services

1 month ago

Dear George, We are pleased that you were able to arrange cover online for your trip. However, we apologise for the difficulties you experienced when trying to contact our customer service team and that you did not receive a prompt response to your email. This falls below our usual expectations in terms of customer service. Unfortunately, when you attempted to contact us on 1st June, our phone lines were experiencing a particularly high volume of enquiries following the weekend, which unfortunately resulted in longer wait times. We strive for a high standard of service, and we are disappointed that we were unable to provide this to you on this occasion. Thank you for bringing this to our attention. Your feedback is important to us, and we will use it to help improve our service in the future. Yours sincerely, The Voyager Team

Penny

Verificēja Feefo

GBR

1 month ago

Ko Penny teica par Voyager Insurance Services:

Fab as always

Helpful discussion, options given , easy to talk to Overall fab experience As always

Nicholas

Verificēja Feefo

GBR

1 month ago

Ko Nicholas teica par Voyager Insurance Services:

Breakdown cover in Ireland

Straightforward process to buy, good value. Didn't breakdown, so not tested response to a breakdown yet.

Debra

Verificēja Feefo

1 month ago

Ko Debra teica par Voyager Insurance Services:

Staff very helpful. Waiting a long time for call to be answered.

Christopher

Verificēja Feefo

GBR

1 month ago

Ko Christopher teica par Voyager Insurance Services:

Simple application form

A sensible potion for people that ongoing conditions that aren't likely to cause an issue whilst away. Simple application too.

Nima

Verificēja Feefo

GBR

1 month ago

Ko Nima teica par Voyager Insurance Services:

Very helpful

I could get through on the phone easily to Order the insurance They explained things very well I haven’t needed to put in a claim as yet

Uzticams klients

Verificēja Feefo

1 month ago

Great Insurance

Easy to navigate the website. Good value

Muriel

Verificēja Feefo

GBR

1 month ago

Ko Muriel teica par Voyager Insurance Services:

Transit cover included

The purchase was all done online and when I asked about cover for airside transit in the Middle East the response was quick and not an issue. Very happy with this Travel Insurance Company and will...

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