Volvo Car Insurance vairs nav aktīvs Feefo klients
Tiek rādīti visi 432 pārskati
PA
Paul
Verificēja Feefo
3 years ago
Ko Paul teica par Volvo Car Insurance:
Excellent
Brilliant. Easy, efficient and prompt. A fantastic additional benifit offered by Volvo.
0
Dalīties
IA
Ian
Verificēja Feefo
3 years ago
Ko Ian teica par Volvo Car Insurance:
Absolutely first class way to keep my Volvo in pristine condition .
Great way of keeping my Volvo up to standards set .
0
Dalīties
Uzticams klients
Verificēja Feefo
4 years ago
When first contacted, was told I had to speak directly to underwriter, LV. Which seemed to make paying the extra to Volvo a waste of time.
1
Dalīties
AN
Anthony
Verificēja Feefo
4 years ago
Ko Anthony teica par Volvo Car Insurance:
Someone didn't listen to what i said properly ???
i gave 4 stars but nearly only gave 3 stars as there were a few problems with YOUR communications after being told i was overseas in canada for 3 weeks and my car would be at my local volvo dealer...
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0
Dalīties
WE
Wendy
Verificēja Feefo
South London
4 years ago
Ko Wendy teica par Volvo Car Insurance:
Efficient but clearer communication required
They took control and organised everything however there were 5 companies involved, all asking me for personal verification information without actually providing me with confirmation of ‘their’...
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0
Dalīties
Uzticams klients
Verificēja Feefo
4 years ago
Excess repaid promptly, process of claiming convoluted, repair work slow.
Process for claiming excess return was a little convoluted but cash payment was made swiftly.
0
Dalīties
Uzticams klients
Verificēja Feefo
4 years ago
Very efficient but the whole process is very long winded with details etc.
0
Dalīties
BE
Beverley
Verificēja Feefo
4 years ago
Ko Beverley teica par Volvo Car Insurance:
Excellent company and service
Excellent communication, straight forward experience, professional friendly staff.
0
Dalīties
JA
James
Verificēja Feefo
4 years ago
Ko James teica par Volvo Car Insurance:
Great repairer and Volvo with us all the way.
Simple, easy to use.
0
Dalīties
Uzticams klients
Verificēja Feefo
4 years ago
Confusing arrangement
Insurance position confusing with multiple parties involved: insurer, broker, underwriter, repair shop. I was never sure who was doing what and would have loved for the broker to provide a one stop...
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Customer Care
Volvo Car Insurance
4 years ago
Many thanks for your feedback which is very much appreciated.
We are very sorry that you were not happy with your recent experience and that you felt confused by the process and parties involved. We try our very best to provide a one stop shop, but where this is not always practical, we aim to minimise the interaction for our customers with the various parties involved. Clearly in this instance, this was not the case.
We will review the processes carried during your recent claim to see how we could have made your experience much smoother, which is our normal standard. Once again many thanks for your feedback and for taking the time to let us know so that we can look to improve our service.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
