Volvo Car Insurance vairs nav aktīvs Feefo klients
Tiek rādīti visi 432 pārskati
Uzticams klients
Verificēja Feefo
3 years ago
Excellent customer care from start to end
Excellent customer service
0
Dalīties
Uzticams klients
Verificēja Feefo
4 years ago
Substandard repairs. Poor service from start to finish avoid at all costs !
Poor communication, Slow at receiving hire car, finally received hire car but had to be changed as delivered faulty car.
Sent my car to be fixed went to collect car and not fully fixed. Had to...
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2
Dalīties
Uzticams klients
Verificēja Feefo
3 years ago
Considerate and understanding when I was distressed about the car damage.
They were efficient, considerate and polite on the phone and organised the collection of the vehicle quickly.
0
Dalīties
Uzticams klients
Verificēja Feefo
3 years ago
First class service
From the very start the service was first class. Throughout the precess all contact was very good. The high level of professional inspection and carrying out the necessary works was again first...
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0
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ST
Stewart
Verificēja Feefo
Solihull
3 years ago
Ko Stewart teica par Volvo Car Insurance:
The insurance service is excellent. No quibbles and I could choose the repair shop. However, the wait to get an agent and the endless choices of which button to press are dreadful
0
Dalīties
JO
Jonathan
Verificēja Feefo
3 years ago
Ko Jonathan teica par Volvo Car Insurance:
Very difficult to get to speak to a claims assessor… almost never responded
Not a good experience which surprised me as how good Volvo is in general
2
Dalīties
CH
Christopher
Verificēja Feefo
Carlisle
3 years ago
Ko Christopher teica par Volvo Car Insurance:
Easy to deal with
Very Patient and talked me through the process
0
Dalīties
PE
Peter
Verificēja Feefo
Cambridge
3 years ago
Ko Peter teica par Volvo Car Insurance:
Very poor time performance by repairer
The Insurance Company agreeing to cover the claim (with the other driver already having admitted full responsibility– and having told his Insurers thei – took rather long and excessive forms. However...
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1
Dalīties
WI
William
Verificēja Feefo
Beccles
3 years ago
Ko William teica par Volvo Car Insurance:
Excellent customer service!
Kept us informed and up to date on how our claim was going and a like for like Volvo was loaned to us while our Volvo was in for repair.
0
Dalīties
Uzticams klients
Verificēja Feefo
3 years ago
Volvo insurance took over 10 weeks to approve the repair; totally unnecessa
Need to get on with the job; improve customer relation thereby; interesting that my premium has now doubled. Not the service I expected. Thank goodness the repairer was so efficient and worked to...
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Customer Care
Volvo Car Insurance
3 years ago
Many thanks for providing valuable feedback. From looking at the file we can see that there were long delays in obtaining authorisation for your repairs to proceed, which is unacceptable. This has been addressed with our underwriters to ensure a much smoother and quicker process is provided to our customers going forward. I am pleased that once authorisation was provided, the repairer worked to the normal high standards. Please be assured that the service prior to your repairs is not the normal standard of service we provide to our Volvo customers and please accept our sincere apologies.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
