Volvo Car Insurance vairs nav aktīvs Feefo klients
Tiek rādīti visi 432 pārskati
Uzticams klients
Verificēja Feefo
2 years ago
the process could have been easier
I was not kept as well informed as to the progress of my claim by my claim handler and he didn't call back when he said that he would.
Customer Care
Volvo Car Insurance
2 years ago
Many thanks for providing such valuable feedback.
I am so sorry that on this occasion our normal high level of service was not met and that you were not kept up to date with regular communication and your calls not returned. We do take this very seriously and will be addressing this with the file handlers and their line managers to ensure that this poor level of service is addressed. Once again, many thanks for bringing this to our attention.
0
Dalīties
Uzticams klients
Verificēja Feefo
2 years ago
Generally very happy
Very well in general
0
Dalīties
Uzticams klients
Verificēja Feefo
2 years ago
An excellent professional service
Kept me updated along the way and returned my car in a showroom condition
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Dalīties
ER
Eric
Verificēja Feefo
Wimborne, Dorset
2 years ago
Ko Eric teica par Volvo Car Insurance:
Yet to confirm you have accepted a no-fault claim.
Accident report forms did not have a return envelope, hence wrong address used initially and forms returned!
Accident team could only return call...
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0
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Uzticams klients
Verificēja Feefo
2 years ago
Very smooth experience. Everything happened with no fuss
0
Dalīties
Uzticams klients
Verificēja Feefo
2 years ago
Unnecessary
Poor quality hire car
Need better communication
1
Dalīties
RO
Robert
Verificēja Feefo
Bridgnorth
2 years ago
Ko Robert teica par Volvo Car Insurance:
Not impressed at all
I thought the claim took far too long ( nobody else was involved & I had a high excess to contribute) plus I had to chase my claim up 3 times, which means being on hold to 3 different parties. Volvo...
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1
Dalīties
Uzticams klients
Verificēja Feefo
2 years ago
Very helpful and efficient friendly staff
Very efficient and staff very helpful throughout a difficult time.
0
Dalīties
AN
Andrew
Verificēja Feefo
Badluarach
2 years ago
Ko Andrew teica par Volvo Car Insurance:
Excellent service
Excellent service and communication. Vehicle recovered, repaired and delivered. Hire car available from day one until my vehicle repaired and returned
0
Dalīties
CA
Carole
Verificēja Feefo
Dundee
2 years ago
Ko Carole teica par Volvo Car Insurance:
Excellent service from the start and most efficient, repair done to a high standard and in a short period of time,
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
