Very good with information prior to making bookings and considering options. Once booked a bit of a black hole. Having changed the details for the person travelling with me (my daughter had to cancel...
Lasīt vairāk
Viva Holidays
Viva Holidays
10 years ago
Thank you for bringing this issue to our attention.
We do value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide.
Please could you email us your complaint to support@viva-holidays.co.uk and one of our Customer Service Representative will be in touch with you.
Viva Holidays
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had a good time in Prague and surely we will take your feedback on board regards to the hotel in Budapest.
Viva Holidays
Atsauksmes par produktu
Pirkuma datums: 30/09/2015
0
Dalīties
Uzticams klients
Verificēja Feefo
10 years ago
very personalised!
Atsauksmes par produktu
Pirkuma datums: 10/09/2015
0
Dalīties
Uzticams klients
Verificēja Feefo
10 years ago
good
Atsauksmes par produktu
Pirkuma datums: 02/09/2015
0
Dalīties
Uzticams klients
Verificēja Feefo
10 years ago
Excellent service - quick and great communication.
Booked our honeymoon through Viva Holidays and they were fab! Communication was excellent nothing was too much trouble. Thank you for all your help in creating our dream honeymoon.
Viva should assist planning transfer from hotel to train station in Rome and Train station to Hotel in Venice. Both stressful times because underground closed in Rome causes panic everywhere and came...
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Atsauksmes par produktu
Pirkuma datums: 25/09/2015
0
Dalīties
Uzticams klients
Verificēja Feefo
10 years ago
First class service would use again without a second thought.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
