Everything went perfectly. Agent communicated well, all tickets for travel and reservations we're there when they were supposed to be. Hotels were great. What more can you ask? Would certainly use...
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Atsauksmes par produktu
Pirkuma datums: 29/02/2016
0
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Verificēja Feefo
10 years ago
Efficient and fair. Good value. Hotels sensibly chosen near stations!
The hotels were not up to 4 star standards, very old fashioned and antiquated . We were given the worst rooms in the hotel, and were told we couldn't upgrade as booked with Secret Escapes!
Viva Holidays
Viva Holidays
10 years ago
Thank you for bringing this issue to our attention.
We do value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide.
Please could you email us your complaint to support@viva-holidays.co.uk and one of our Customer Service Representative will be in touch with you.
Viva Holidays
Perfect to book with for an easy break away as everything (bar hotel transfer) is booked for you.
Viva Holidays
Viva Holidays
10 years ago
Thank you for bringing this issue to our attention.
We do value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide.
Please could you email us your complaint to support@viva-holidays.co.uk and one of our Customer Service Representative will be in touch with you.
Viva Holidays
Atsauksmes par produktu
Pirkuma datums: 14/02/2016
0
Dalīties
Uzticams klients
Verificēja Feefo
10 years ago
Good service, but the needed more clear communication in regards to airport to hotel transfers
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
