The service from Viva was excellent. We had the most fabulous holiday. Everything was wonderful from the flights, to the hotels and all the holiday transfers. Thanks very much for all your hard...
Hotels are VERY good, very well selected, in very good locations, easy to find. The trains times good, just one that was a disappointment, we arrived in Milan very late, obviously did not know area,...
Good service. The whole trip was well organised with regular emails to update on booking and to send tickets etc. Only negative is that the hotel in New York charged a resort fee which cost nearly...
Not very good took ages to get back to me could not give me all the information I needed
Shubhang Gupta
Viva Holidays
9 years ago
I would like to thank you for your correspondence received regarding your holiday booked through our agency, and further to my acknowledgement. I regret to learn that you were not satisfied with our level of service We value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide please could you email your complaint on support@viva-holidays.co.uk our customer server manager will get in touch with you.
They were a bit muddled at first but retrieved the situation and effected a change of hotel well.
Atsauksmes par produktu
Pirkuma datums: 22/05/2017
0
Dalīties
FA
Fatima
Verificēja Feefo
9 years ago
Ko Fatima teica par Viva Holidays:
As always they found me exactly what I was looking for. Apart from one small glitch (not having the correct reference number for Paris train ticket) everything went smoothly. We were panicky at the...
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
