Viva responded quickly to our queries. The person was polite and helpful. Our nightmare experience with Easyjet was not their fault but did cast a damper on our holiday.
SUCH GOOD VALUE FOR MONEY - PARTICULARLY IMPORTANT AS THESE TWO CITIES ARE NOT THE CHEAPEST PLACES TO VISIT. HOTELS WERE COMFORTABLE, CLEAN WITH FRIENDLY, EFFICIENT STAFF. BREAKFASTS WERE EXCELLENT....
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Viva Holidays
Viva Holidays
7 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had a good time on your holiday.
All the hotels were in great locations,near to train station and all the major sites we wanted to visit.The Rome one was rather noisy with traffic at night,but all were very clean and well...
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Viva Holidays
Viva Holidays
7 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had a good time on your holiday.
The holiday was lovely, we had a great time BUT the holiday company is not to be recommended, their customer service is poor, I was sent another person’s credit card details and address .....there...
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Viva Holidays
Viva Holidays
7 years ago
Thank you for your feedback can you please send us your complaint to support@viva-holidays.co.uk our customer service manager will get in touch with you straightway.
Pirkuma datums: 08/01/2018
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A Williams
Verificēja Feefo
7 years ago
Ko A Williams teica par Viva Holidays:
My booking agent Jade was really helpful in finding us the most reasonably priced dates for our family vacation. We spent two nights in Disneyland Paris and two nights in Paris itself. Both hotels...
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Viva Holidays
Viva Holidays
7 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had a good time on your holiday.
we had a great time in Milan & Chur, the Milan hotel did not seem very central but Chur was fine. The train to Switzerland was excellent & we would recommend this holiday to anyone
Both Palladium and hotel Giorgione was good but hotel Atlantic was superb. Amenities and services was excellent! With our tours that was included with this trip, we enjoyed the rome city tour and...
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Viva Holidays
Viva Holidays
7 years ago
Thank you Mary for your valuable feedback. We will pass your feedback regards to the Gondola ride to our product team.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
