Rang to book at 9am, was waiting on the line for 40 minutes only to be told the service is down to book anything. Got told I would get a call back as soon as they was back up and didn’t receive a...
Lasīt vairāk
Lisa Gadman
Visit IOM
7 years ago
Good Morning, we are sorry to hear about your experience booking with us and how frustrating this must have been. The day in which TT future dates are released, we receive thousands on in-bound calls which makes it difficult for the agents to get an outside line and a chance to call back. We apologise for this, unfortunately it happens each year as the ferry release future TT sailings on a set day. Our booking systems connect directly to the ferry company system which was overloaded and their systems went down in the morning for a few hours, hence why we could not book. If you have any group bookings in future for 2021 please feel free to email them in early May to travel@visitiom.co.uk as we will have someone attending the ferry booking desk and can process group bookings for you. I hope this helps to explain the situation and please feel free to contact us if you have any questions or if we can be of any further help. Kind regards, Lisa
0
Dalīties
IB
Ian Brown
Verificēja Feefo
7 years ago
Ko Ian Brown teica par Visit IOM:
beautiful island and the people are so helpful and friendly
0
Dalīties
GM
Gavin Mcmillan
Verificēja Feefo
7 years ago
Ko Gavin Mcmillan teica par Visit IOM:
Spoke to Anna and she was very helpful
0
Dalīties
JR
James Rowland
Verificēja Feefo
7 years ago
Ko James Rowland teica par Visit IOM:
Really helpful service to get me on the same crossing as my buddies
0
Dalīties
GC
Gediminas Cibiras
Verificēja Feefo
7 years ago
Ko Gediminas Cibiras teica par Visit IOM:
100%, saves money , go where you want
0
Dalīties
Uzticams klients
Verificēja Feefo
7 years ago
you did every thing well, thank you.
0
Dalīties
CN
Coenraad Van Der Nest
Verificēja Feefo
7 years ago
Ko Coenraad Van Der Nest teica par Visit IOM:
Excellent service, I will go with then anytime again in the future.
0
Dalīties
DE
David Eales
Verificēja Feefo
7 years ago
Ko David Eales teica par Visit IOM:
My only frustration, is,not enough ferries at the finish. Triple them.
Very good polite service.
The ferry company tried to accommodate my request.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
