Service excellence didn’t have to do anything hope our penny’s is as easy
Ben
Muddy Paws
3 years ago
Thank you for our 5* review.
Kind regards
VMC Team
0
Dalīties
Uzticams klients
Verificēja Feefo
3 years ago
Excellent
Everything went smoothly.
Ben
Muddy Paws
3 years ago
Thank you for our 5* review.
Kind regards
VMC Team
0
Dalīties
Uzticams klients
Verificēja Feefo
3 years ago
Quick, efficient process .
Polite, efficient person dealt with my renewal . Professional throughout . Would recommend .
Ben
Muddy Paws
3 years ago
Thank you for our 5* review.
Kind regards
VMC Team
0
Dalīties
JB
Judith Bowyer
Verificēja Feefo
3 years ago
Ko Judith Bowyer teica par Muddy Paws:
Following the death of my husband the staff were understanding and did what they could to make the call as easy as possible. Thank you.
Ben
Muddy Paws
3 years ago
Thank you for our 5* review. We are pleased to have been able to help during a difficult time.
Kind regards
VMC Team
0
Dalīties
PH
Peter Humphrey
Verificēja Feefo
3 years ago
Ko Peter Humphrey teica par Muddy Paws:
Easy and straightforward
Ben
Muddy Paws
3 years ago
Thank you for our 5* review.
Kind regards
VMC Team
0
Dalīties
KJ
Kathareine Jeffery
Verificēja Feefo
3 years ago
Ko Kathareine Jeffery teica par Muddy Paws:
Awful claim process
I submitted a claim over 3 months ago and have not heard what is happening
Ben
Muddy Paws
3 years ago
Hi Mrs Jeffery
We are very sorry to hear the delays you have experienced here. Please can you provide us with the policy number your claim is linked to so that we can investigate further for you?
Please email this to admin@vetsmedicover.co.uk
Kind regards
VMC Team
0
Dalīties
AW
Alan Wills
Verificēja Feefo
Sleafrd
3 years ago
Ko Alan Wills teica par Muddy Paws:
Simple to renew
Just really straight forward, no problem renewing.
Ben
Muddy Paws
3 years ago
Thank you for our 5* review.
Kind regards
VMC Team
0
Dalīties
TC
Teresa Cross
Verificēja Feefo
Brixham
3 years ago
Ko Teresa Cross teica par Muddy Paws:
This was my first renewal. I wanted to change from annual payment to monthly. No problem at all. It all went through smoothly.
Admin
Muddy Paws
3 years ago
Thank you for our 5* review. We are very happy to hear that changing your payment method was a smooth experience, we aim to keep things as simple as possible. Please do not hesitate to contact us in future if we can be of any further assistance, kind regards VetsMediCover
0
Dalīties
Uzticams klients
Verificēja Feefo
3 years ago
Great Dog cover for peace of mind
Excellent cover, value for money, great advice and speedy responses
Sarah Bascombe
Muddy Paws
3 years ago
Good morning
Thank you for your recent Feefo 5* review. We are always pleased to receive such positive feedback and strive to maintain a prompt and thorough customer service.
We do hope that you will not require the service of your pet insurance cover within the immediate future but please be assured that our team will be available to support you if the need arises.
Kind regards
VetsMediCover
0
Dalīties
Uzticams klients
Verificēja Feefo
3 years ago
Very good communication
Good communication
Ben
Muddy Paws
3 years ago
Thank you for our 4* review. Please let us know if we can help in anyway.
Kind regards
VMC Team
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
