Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Utility Point pārskati

https://www.utilitypoint.co.uk/

Utility Point is committed to creating long-term sustainable value for everyone we proudly serve.

Pakalpojums

vērtējumi pēdējā gada laikā

Tiek rādīti visi 302 pārskati

Uzticams klients

4 years ago

Pirkuma datums: 20/07/2020

It's an easy set up and I am saving money the app is easy to use and the reminder to send a meter reading for me is unavailable as I tend to forget it means my bills will always be accurate.

Skatīt pilnu klienta pārskatu

Uzticams klients

4 years ago

Pirkuma datums: 20/07/2020

They did everything from the moment I joined and took all the pressure off trying to sort thing out, so was very pleased with the service

Skatīt pilnu klienta pārskatu

Jean

4 years ago

Pirkuma datums: 20/07/2020

Ko Jean teica par Utility Point:

All ways helpful

Yes we would recommend

Skatīt pilnu klienta pārskatu

Tom

Pershore

4 years ago

Pirkuma datums: 11/08/2020

Ko Tom teica par Utility Point:

Tophole! I have no citicism at all of their service.

Skatīt pilnu klienta pārskatu

Peter

4 years ago

Pirkuma datums: 20/07/2020

Ko Peter teica par Utility Point:

No major problems

Skatīt pilnu klienta pārskatu

Ceri

Bridgend

4 years ago

Pirkuma datums: 11/08/2020

Ko Ceri teica par Utility Point:

New Tariff - but not a new customer

Well I've been a customer for one year and just changed tariff but I'm being treated as a new customer

India

Utility Point

4 years ago

Hi Ceri, thank you for your review. Could you advise us further of your concerns? Thank you, Utility Point.

Ceri

4 years ago

I've just checked my correspondence with Utility Point and I was wrong sorry - not being treated as a new customer after all. One thing though that has concerned me in the past and still does is my monthly submission of Meter readings - when do you think you will be installing smart meters? Apart from this year I am often away in my Campervan and wouldnt normally be able to provide a monthly reading.

India

Utility Point

4 years ago

Hi Ceri, thank you for your response. We are already in phase 1 of supporting SMETS2 meters where we can connect to these meters remotely but at the moment we do not use the technology to the full extent. Therefore, for the short period of time we ask our customers to continue submitting their readings. Very soon we will start installing the smart meters, indoor displays and we will start using SMETS2 to their full potential. Thank you, Utility Point.

Skatīt pilnu klienta pārskatu

Uzticams klients

4 years ago

Pirkuma datums: 11/08/2020

good deal

the change over from e on was smooth and faultless

Skatīt pilnu klienta pārskatu

Anthony

4 years ago

Pirkuma datums: 11/08/2020

Ko Anthony teica par Utility Point:

Would have been 5 star but a telephone to UP did not answer my concern

Skatīt pilnu klienta pārskatu

Eric

4 years ago

Pirkuma datums: 11/08/2020

Ko Eric teica par Utility Point:

Very helpful

Very helpful on renewing my contracts am elderly and they didn’t hurry me and listened to what I said

Skatīt pilnu klienta pārskatu

Uzticams klients

4 years ago

Pirkuma datums: 20/07/2020

up to now brilliant

Skatīt pilnu klienta pārskatu

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Par Utility Point

Utility Point community is about much more than just saving you money on your energy. We deliver on our promises to provide excellent customer service, clear and accurate billing and a real dedication to helping our customers save energy. It’s about putting you in control of your energy.

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0345 557 7878 or 07454198698

Floor 7, Merck House, Seldown Road, Poole, Dorset, BH15 1TW, United Kingdom

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