Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Urban Brew Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

23,883 pārskati no 23,882

Tim Jessup

Verificēja Feefo

AUS

16 days ago

Ko Tim Jessup teica par Urban Brew:

Great coffee

Ivan

Urban Brew

15 days ago

Thanks so much for the great review! We’re so glad you’re enjoying the coffee and really appreciate your support. ☕❤️-Ivan

Uzticams klients

Verificēja Feefo

16 days ago

Love it!

The coffee arrived on time and with a sweet extra gift and a handwritten thank you note. We LOVE our morning cup!

Ivan

Urban Brew

15 days ago

This is so lovely to hear, thank you! We’re thrilled your order felt that little bit extra special, and we’re so glad Urban Brew has become part of your morning routine. 😊☕-Ivan

Uzticams klients

Verificēja Feefo

17 days ago

No better than other coffee pods

Order not fully delivered

Ivan

Urban Brew

15 days ago

Thanks for sharing your feedback, Beverley. We’re sorry to hear your order wasn’t complete, and we completely understand how disappointing that would be. We’ve reached out to you directly so we can confirm what was missing and get this sorted for you. ☕❤️-Ivan

Greg Ashe

Verificēja Feefo

AUS

17 days ago

Ko Greg Ashe teica par Urban Brew:

Will never buy pods at the supermarket again

Delivery was quite fast. Was not for me as I can't stand coffee. But my wife loved it. Will get from you from now on. Just as good as the "genuine" pods in construction and apparently superior...

Lasīt vairāk

Ivan

Urban Brew

14 days ago

Thanks so much for the great review! We love hearing that your wife is enjoying the coffee and that the switch has been such a good one. We really appreciate your support and look forward to keeping you stocked up. ☕❤️-Ivan

Philip Kerr

Verificēja Feefo

AUS

17 days ago

Ko Philip Kerr teica par Urban Brew:

A good experience

Service spot on.

Ivan

Urban Brew

14 days ago

Thanks so much for the great review! We’re really glad you had a good experience and appreciate you taking the time to share it. 💛☕-Ivan

Cathy Nelson

Verificēja Feefo

AUS

17 days ago

Ko Cathy Nelson teica par Urban Brew:

Excellent & prompt customer service

Fantastic efficient service. Could not be any better unless you hand delivered the coffee yourself haha I messaged to ask if I could swap part of my first order of coffee pods for the stronger brew. ...

Lasīt vairāk

Ivan

Urban Brew

14 days ago

Thanks so much for the lovely review! We’re so glad our team could help make the swap easy and get you sorted with something stronger. Love that the extra pods have found a good home too. We really appreciate your kind words and support. ☕❤️-Angelina

Bill Stanfield

Verificēja Feefo

AUS

17 days ago

Ko Bill Stanfield teica par Urban Brew:

best coffee

Only buy Urban Brew now Great coffee Great price. Delivered to my door every month

Ivan

Urban Brew

14 days ago

Thanks so much for the amazing review! We’re thrilled to be your go-to for coffee and love hearing that the monthly deliveries are working so well for you. We really appreciate your support. ☕❤️-Ivan

Sofie Mills

Verificēja Feefo

AUS

17 days ago

Ko Sofie Mills teica par Urban Brew:

Awesome coffee company!!

They're always on the ball. I really appreciate how genuine this company is too. Australian owned and run, pods are compostable. I started off buying pods when I needed them and there was never...

Lasīt vairāk

Ivan

Urban Brew

14 days ago

WOW! Thank you so much for such a thoughtful review! It means a lot to know you feel looked after and that the flexibility, pods, rewards and delivery options have all made a difference. We’re so grateful for your support and kind words. We’ll definitely keep doing our best to make great coffee easy. Keep enjoying! ☕❤️-Ivan

Uzticams klients

Verificēja Feefo

17 days ago

Quick delivery and much fresher than store bought.

Ivan

Urban Brew

14 days ago

Thanks so much for the great review! We’re glad your order arrived quickly and that you’re enjoying the freshness. We really appreciate your support. ☕❤️-Ivan

Kris Julian

Verificēja Feefo

AUS

17 days ago

Ko Kris Julian teica par Urban Brew:

Great coffee. Great service.

Great coffee. Great service. Sooooo ...... very easy.

Ivan

Urban Brew

14 days ago

Thanks so much for the great review! We’re so glad you’re enjoying the coffee and that everything has been nice and easy. We really appreciate your support. 😊☕-Alex