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Unity Mutual pārskati

Novērtējums
Izcili

Helping everyone secure a better future with flexible savings, investments, and life insurance. Your Journey starts here.

Pakalpojums
4.7
/5
Produkts
0
/5

5

4

3

2

1

34

10

1

0

1

46

vērtējumi pēdējā gada laikā

Tiek rādīti visi 46 pārskati
MG
Mr GN
Cheshire
9 months ago
Pirkuma datums: 06/08/2024
Ko Mr GN teica par Unity Mutual:
Products I like
Very helpful, personal contact, no overseas call centre
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Donna Rogers
Unity Mutual
9 months ago
Thank you for your kind words and for sharing what you like about our products! We're thrilled to hear that you appreciate our helpful, personal service and that our UK-based team has made a difference for you. Ensuring that our customers have access to a friendly and local team is something we take great pride in. If there’s anything else we can do to assist you, please don’t hesitate to get in touch – we’re always here to help.
0
Dalīties
GH
Graham Hort
Plymouth
9 months ago
Pirkuma datums: 15/01/2024
Ko Graham Hort teica par Unity Mutual:
Friendly Societies give friendly service
The products and the personnel are of a very high standard.
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Donna Rogers
Unity Mutual
9 months ago
Thank you for your wonderful feedback! We’re delighted to hear that you’ve found our products and service to be of such a high standard. At Unity Mutual, we pride ourselves on providing friendly, personal service, and it’s great to know this has been reflected in your experience. If you ever need any further assistance, please don’t hesitate to get in touch. We’re always here to help!
0
Dalīties
Uzticams klients
9 months ago
Pirkuma datums: 20/08/2024
Good reliable service
No fuss. Helpful staff on phone. All very straight forward and do what they say when they said would.
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Donna Rogers
Unity Mutual
9 months ago
Thank you so much for your kind feedback. We're delighted to hear that you found our service reliable and straightforward. Our team takes great pride in being helpful and efficient, so it’s wonderful to know that this was reflected in your experience with us. If you ever need any further assistance, please don't hesitate to reach out. We're always here to help!
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Dalīties
Uzticams klients
9 months ago
Pirkuma datums: 26/06/2024
Excellent service throughout. Couldn't fault the staff members.
Always good and quick service - knowledgeable staff.
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Donna Rogers
Unity Mutual
9 months ago
Thank you for your fantastic feedback! We’re thrilled to hear that you found our service excellent and that our staff were both knowledgeable and helpful. Providing quick and efficient support is something we strive for, so it’s wonderful to know we’ve met your expectations. If there’s anything else we can do for you in the future, please don’t hesitate to get in touch.
0
Dalīties
Uzticams klients
9 months ago
Pirkuma datums: 27/08/2024
Excellent customer care relationship.
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Donna Rogers
Unity Mutual
9 months ago
Thank you so much for your kind feedback! We’re thrilled to hear that you’ve had an excellent experience with our customer care. Building strong relationships with our customers is a top priority for us, and it’s great to know we’ve succeeded in your case. If there’s anything else we can do for you, please don’t hesitate to get in touch.
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Dalīties
Uzticams klients
9 months ago
Pirkuma datums: 09/09/2024
Good. But outdated.
It was alright. But they could have made it easier by registering my card for direct debit online.
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Donna Rogers
Unity Mutual
9 months ago
Thank you for your feedback. We're glad to hear that your experience was satisfactory, though we appreciate your suggestion regarding the ease of setting up Direct Debits online - this is something that will be available in the near future. Your comments are valuable to us as we constantly look for ways to improve our service and make processes more convenient for our customers. If there’s anything else we can assist you with, please don’t hesitate to let us know.
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Dalīties
Uzticams klients
9 months ago
Pirkuma datums: 26/09/2024
Very disappointing service and no growth in savings
I am disappointed at the low rate growth of my daughters fund. I did not choose to go to the JISA for her with this company because I want to go to another provider charging less fees and actually...

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Donna Rogers
Unity Mutual
9 months ago
Thank you for reaching out and sharing your concerns with us. We’re truly sorry to hear that you are disappointed with the growth of your daughter's fund and that the transition to the JISA did not align with your wishes. It’s always our intention to provide clear information and ensure that our customers’ preferences are respected. We’d like to investigate what happened during your conversation with our operator, as it’s important to us that we understand and resolve any issues. Regarding your plan to switch providers, we would be happy to provide you with the necessary information and assist with the process to ensure it’s as smooth as possible. I can confirm that we do not charge to transfer to another provider. Please feel free to contact us on insure@unitymutual.co.uk or you can call us on 0161 2144 650 so we can discuss your specific situation in more detail and provide further clarity on any potential charges. We truly value your feedback and would like to help address your concerns moving forward.
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Dalīties
Uzticams klients
10 months ago
Pirkuma datums: 01/03/2024
Fair
Slow to re-act to things e.g putting money into account. Friendly when answering the phone.
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Donna Rogers
Unity Mutual
10 months ago
Thank you for your feedback! We’re happy to hear that you’ve had positive experiences with our friendly phone support. However, we understand that timely processing is important, and we apologise for any delays you've encountered. We’re continuously working to improve our processes and appreciate your patience. If you have any further concerns, please don’t hesitate to reach out!
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Dalīties
Uzticams klients
10 months ago
Pirkuma datums: 18/10/2023
Excellent customer service and quick to answer calls.
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Donna Rogers
Unity Mutual
10 months ago
Thank you for taking the time to leave your review, we are pleased that you have received excellent customer service.
0
Dalīties
Uzticams klients
10 months ago
Pirkuma datums: 25/03/2024
Felt safe
Very helpful and knowledgeable, with a good understanding of what I wanted to achieve. Outlined the various options that would be available for me, without making me feel pressurised into accepting...

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Donna Rogers
Unity Mutual
10 months ago
Thank you for taking the time to leave your feedback! We are glad to hear that you found the guidance helpful and that we were able to provide clarity on your options. It's important to Unity Mutual that you're fully informed and comfortable with any decisions, without feeling any pressure. If there's anything else you'd like to explore or if new questions come up, feel free to reach out!
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Dalīties
Par Unity Mutual
Unity Mutual is dedicated to helping everyone, regardless of their financial background, secure a better future and protect their loved ones. Proudly part of the Oddfellows, we understand that life is full of surprises, and financial planning should provide the flexibility and security needed to adapt to these changes. Our mission is to enable individuals, no matter their financial history, to take control of their financial destinies. We offer a wide range of financial solutions, including accessible savings plans, comprehensive investment options, and Over 50s life insurance. We are committed to providing clear pathways to financial security, whether you're just starting your savings journey or looking to grow your wealth in a changing world. We see ourselves as the home for savers and investors from all backgrounds. We understand that financial aspirations are universal, and we strive to break down the barriers that often deter people from saving. Our inclusive approach ensures that you receive the support and options you need, regardless of your level of experience or the size of your investment. We pride ourselves on offering a friendly and empathetic service focused on your unique goals and aspirations. Unity Mutual is your partner in navigating life's uncertainties and embracing possibilities. While our products, including Over 50s Life Insurance, serve specific purposes today, they also provide you with the freedom to adapt to changing circumstances. Unity Mutual is about more than just financial products; it's about nurturing your future and protecting your loved ones, every step of the way. We believe that savings should grant you the flexibility to choose between different possibilities, from securing your family's future to pursuing your dreams, no matter where life takes you. Being part of the Oddfellows, a friendly society with a rich history of mutual support, enriches our mission and values. This partnership enhances our commitment to community, trust, and mutual aid, providing a solid foundation for our financial products and services.
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Oddfellows House, 184-186 Deansgate, Manchester, Greater Manchester, M3 3WB, United Kingdom
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Par Unity Mutual
Unity Mutual is dedicated to helping everyone, regardless of their financial background, secure a better future and protect their loved ones. Proudly part of the Oddfellows, we understand that life is full of surprises, and financial planning should provide the flexibility and security needed to adapt to these changes. Our mission is to enable individuals, no matter their financial history, to take control of their financial destinies. We offer a wide range of financial solutions, including accessible savings plans, comprehensive investment options, and Over 50s life insurance. We are committed to providing clear pathways to financial security, whether you're just starting your savings journey or looking to grow your wealth in a changing world. We see ourselves as the home for savers and investors from all backgrounds. We understand that financial aspirations are universal, and we strive to break down the barriers that often deter people from saving. Our inclusive approach ensures that you receive the support and options you need, regardless of your level of experience or the size of your investment. We pride ourselves on offering a friendly and empathetic service focused on your unique goals and aspirations. Unity Mutual is your partner in navigating life's uncertainties and embracing possibilities. While our products, including Over 50s Life Insurance, serve specific purposes today, they also provide you with the freedom to adapt to changing circumstances. Unity Mutual is about more than just financial products; it's about nurturing your future and protecting your loved ones, every step of the way. We believe that savings should grant you the flexibility to choose between different possibilities, from securing your family's future to pursuing your dreams, no matter where life takes you. Being part of the Oddfellows, a friendly society with a rich history of mutual support, enriches our mission and values. This partnership enhances our commitment to community, trust, and mutual aid, providing a solid foundation for our financial products and services.