Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Eco Wizard Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 263 pārskati

Uzticams klients

Verificēja Feefo

1 month ago

Failed to deliver right items

Failed to deliver ordered items

ECO Wizard

Eco Wizard

1 month ago

Thank you for the review. We are sorry to hear that you received the wrong items. We reached out by email last week to query this with you and have not yet had a response. Please confirm which items you have received, and we can check what was dispatched by the warehouse for you. Thank you, EcoWizard Customer Service Team

Glenn Lester

Verificēja Feefo

GBR

1 month ago

Ko Glenn Lester teica par Eco Wizard:

Buy from Eco Wizard easy and great service

Great service and communication

ECO Wizard

Eco Wizard

1 month ago

Thank you very much for the outstanding 5 star review! We are thrilled to hear that we could offer such excellent service! We look forward to your future orders!

Ahmad Mohammadi

Verificēja Feefo

GBR

1 month ago

Ko Ahmad Mohammadi teica par Eco Wizard:

Delivery was ok

ECO Wizard

Eco Wizard

1 month ago

Thank you for the review, we are pleased to hear that your delivery went well. We look forward to your future orders!

Natalie Bonfield

Verificēja Feefo

GBR

1 month ago

Ko Natalie Bonfield teica par Eco Wizard:

Excellent... Highly recommend

Excellent, quick delivery and good communication

Uzticams klients

Verificēja Feefo

1 month ago

Very positive

Uzticams klients

Verificēja Feefo

1 month ago

Hypervolt install

Good response when called.

Uzticams klients

Verificēja Feefo

1 month ago

I wouldn’t recommend this company

I was meant to have a refund for the delivery but never had it. Called was promised but never received anything

ECO Wizard

Eco Wizard

1 month ago

Thank you for the review. We apologise for the refund not having been completed: I have checked with our accounts team and they have now refunded your next day delivery chargers of £10. Please note that this can take 3-5 days to clear with the bank. We apologise for the delay in actioning this for you and please let us know if we can be of any further service.

Uzticams klients

Verificēja Feefo

1 month ago

Easy to navigate. Highly recomended

Top service

Stuart M

Verificēja Feefo

GBR

2 months ago

Ko Stuart M teica par Eco Wizard:

Amazing service

What a great experience sales staff Ted is amazing clearly communicated. With honest details about the product. Helped with future unlocking of more advanced functions which I am looking forward to...

Lasīt vairāk

Chris Bowie

Verificēja Feefo

GBR

2 months ago

Ko Chris Bowie teica par Eco Wizard:

Don't touch them - 3 engineer visits and 10 weeks later still not working

Never checked in on the subsquent engineers visits once they knew the first one had gone badly wrong. After three engineer visits and a product still not fully installed I've given up with them.