Too many problems with the holiday, wrong room booked for first night of honeymoon (had to pay for own room instead and sleep in single beds), had to make multiple long distance calls to sort and no...
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Turquoise Holidays
Turquoise Holidays
12 years ago
Many thanks for your feedback and my apologies for the destination error, this was an administration mistake on our part. With regards to the issues you experienced on your honeymoon, we take client feedback extremely seriously and our Sales Manager will be in touch next week to discuss any outstanding areas you feel haven't been resolved since your return from Tahiti. I hope that you still had a wonderful honeymoon despite the disappointing start, as one of the leading honeymoon tour operators in the UK, we take great pride in our customer service and creating bespoke itineraries for all our clients. Furthermore if there is anything you would like to discuss with me directly, please feel free to contact me at any time.
Best wishes,
James Bell - Sales & Marketing Director
James.Bell@turquoiseholidays.co.uk
Atsauksmes par produktu
Pirkuma datums: 15/10/2013
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Verificēja Feefo
12 years ago
Lara Cowtan provided a very efficient service.
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Pirkuma datums: 26/10/2013
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Verificēja Feefo
12 years ago
Our rep listened and responded to all my questions and concerns.
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Pirkuma datums: 17/10/2013
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Verificēja Feefo
12 years ago
Extremely fast, high quality of services provided, perfect!!
Our agent Caroline was a delight to deal with and organised everything for us, we had to do very little on the lead up to our honeymoon & the flights etc were all great. There were a few slight...
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Pirkuma datums: 14/10/2013
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Verificēja Feefo
12 years ago
Extremely well-organised and great personal service
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Pirkuma datums: 25/10/2013
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Verificēja Feefo
12 years ago
Amazing from start to finish. Made the whole thing easy and stress free.
When we founded Turquoise, we were determined to create a special kind of travel company. One with inspiration, imagination and perhaps most importantly of all – passion for our destinations.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
When we founded Turquoise, we were determined to create a special kind of travel company. One with inspiration, imagination and perhaps most importantly of all – passion for our destinations.
