I was referred by CAB, but never had the appointment as I was told inspire of calling them twice
Customer Care Team
Debt Free Advice
1 year ago
Dear Sajitha,
Thank you for bringing this issue to our attention and please let us apologise for the way in which you’ve been treated
Keeping our clients happy is our number one priority and we’d like to ask you for another chance to retain your custom
Please call our freephone number 0800 808 5700 at a time convenient to you - we are open 8am to 8pm 7 days a week
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Uzticams klients
Verificēja Feefo
1 year ago
Excellent service
Gr8! Excellent Professionalism! Calm to explanation and willing to respond to questions.
Mahbub Hossain
Debt Free Advice
1 year ago
We're happy to see that you had a 5-Star experience at Lewisham Citizen Advice. Thanks for sharing!
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Verificēja Feefo
1 year ago
I was helped by a very lovely supportive lady who put my mind at rest
Mahbub Hossain
Debt Free Advice
1 year ago
On behalf of us all at Citizen Advice Sutton – we would like to thank you for sharing this great review. We are thrilled that you had a great experience
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RA
Radia
Verificēja Feefo
London
1 year ago
Ko Radia teica par Debt Free Advice:
Very good
Mahbub Hossain
Debt Free Advice
1 year ago
Thanks so much for taking the time to leave us a 5 star rating – it’s much appreciated
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Dalīties
MI
MICHAEL
Verificēja Feefo
London
1 year ago
Ko MICHAEL teica par Debt Free Advice:
Long-term (17 years) debt finally written off, thanks to Debt-free. Fab. 🏏
I noticed that I was not gIven certain advice at the appropriate time - being given it only after it had already been dealt with.
Mahbub Hossain
Debt Free Advice
1 year ago
Thanks for the awesome review, Michael! We work hard to meet expectations like yours, and we’re happy to hear you had a good experience.
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JO
joyce
Verificēja Feefo
Wolverhampton
1 year ago
Ko joyce teica par Debt Free Advice:
No interest to help
Customer Care Team
Debt Free Advice
1 year ago
Dear Joyce,
All feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience
As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the keener to make sure this gets resolved and doesn’t happen again.
Please call our Customer Care Team on 0800 808 5700 8am to 8pm 7 days a week to let them know all your details and we will do our best to tailor a satisfactory resolution for you
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Uzticams klients
Verificēja Feefo
1 year ago
They are really helpful people and they are amazing any body need help just go don’t worry about.
They say and they are doing them job I’m saying thanks for them helping me a lots was grateful ☺️
Mahbub Hossain
Debt Free Advice
1 year ago
Thank you for the wonderful review and for taking the time to share your feedback with Sutton Citizens Advice. We are ecstatic that your expectations were met - and we were able to assist you
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Uzticams klients
Verificēja Feefo
1 year ago
Important experience during my time working with CAB (Dept Advice).
I acknowledge & recommend 'Dept Advice" as an important avenue for support to those who are facing undesirable and unpredictable circumstances in their lives.
My only recommendation is for staffs...
Lasīt vairāk
Mahbub Hossain
Debt Free Advice
1 year ago
We are grateful that you took the time out to leave us a review
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EL
Elizabeth
Verificēja Feefo
London
1 year ago
Ko Elizabeth teica par Debt Free Advice:
Wonderful service, helping hand, and friendly atmospherea advicers are genuine and speak the truth if they don't know what to do, they refar you to other charity or organisation that can help you...
Lasīt vairāk
Mahbub Hossain
Debt Free Advice
1 year ago
Thank you for taking the time to provide a 5 star rating – your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers
In the UK, 8.5 million people are in need of debt advice, with a further 10.6 million at risk of needing debt advice. Join the 250,000 people who have already benefited from free debt advice from dedicated staff across our partnership of FCA regulated charities. DFA is a free advice service led by Toynbee Hall, a registered charity [211850] and a company limited by guarantee [20080].
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
In the UK, 8.5 million people are in need of debt advice, with a further 10.6 million at risk of needing debt advice. Join the 250,000 people who have already benefited from free debt advice from dedicated staff across our partnership of FCA regulated charities. DFA is a free advice service led by Toynbee Hall, a registered charity [211850] and a company limited by guarantee [20080].