Thank you for your review.
We apologise for any inconvenience caused. Your email was unfortunately caught in our spam filter, and someone will be in touch in due course. We are unsure as to why you had not received a confirmation email, but we have recently had some large updates to our notification system which may have been the cause, and we again apologise that you had not received any.
As said, someone from our customer service team will be in touch with you soon, and we hope to solve this issue for you.
Thank you for your feedback. It is great to hear that you have had a positive experience and that your turf has greened up despite the high temperatures and dry weather we have been seeing. Our topsoil is screened to 20mm, but if you notice any larger material within the product, please feel free to send photos to our customer service team.
Pirkuma datums: 05/08/2026
0
Dalīties
EL
Elizabeth
Verificēja Feefo
GBR
1 month ago
Ko Elizabeth teica par Topsoil Direct Ltd:
Fantastic from start to finish
Atsauksmes par produktu
Augšupielādētā multivide
Skatīt visu multividi (1)
Iris
Topsoil Direct Ltd
1 month ago
Thank you for your feedback. We are happy to hear that you had a positive purchase and delivery experience. Your turf looks so healthy and green. If you have any questions or queries in the future, please don't hesitate to contact our customer service team for advise.
Great service arrived on time with no issues. It would be helpful if there was more information about delivery time but as delivery is free this isn’t an issue
Thank you for your feedback. We are sorry to hear that the product you received was not at the expected standard. It is an unusual circumstance to find such objects in topsoil. If you can send us some images to info@topsoil.co.uk, we can look into the issue for you.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.