Poor customer service, after placing my order at 1pm I immediately contacted customer service as I wanted to order a double and not a single pack. I recieved an email later that afternoon saying this...
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Jessica Horseman
Topsoil Direct Ltd
4 years ago
Thank you for your feedback, I am really sorry you were unable to change your order. The order was placed on 21/06/2022 and had a requested delivery date for 23/06/2022 therefore, as soon as your order was placed it was dispatched from our warehouse to fulfil the requested delivery date. Please accept my sincerest apologies our team didn't get in touch with you, this issue has been raised to ensure it doesn't happen again. If we can be of any further assistance in the future, please don't hesitate to get in touch.
Turf looked like it had all been scorched/burnt. Only established once laid so couldn't check at point of arrival. Dissapointing as previous batch ordered was amazing. Contacted customer services at...
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Atsauksmes par produktu
Jessica Horseman
Topsoil Direct Ltd
4 years ago
Thank you for your feedback. As turf is a natural product it will vary depending on weather conditions. With regular watering at the point of laying, dry turf will establish the same as any other turf laid on the same day. If you do have any concerns please don't hesitate to get in touch.
I was very impressed with the quality of the topsoil and it was just what I needed. I was also pleased with the speed of delivery but the driver said he could not put the bag in the driveway of the...
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.