Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

tinhat™ Insurance atsauksmes

Tiek rādīti visi 587 pārskati

Uzticams klients

8 years ago

Very Easy.

Customer service team

tinhat™ Insurance

8 years ago

Thank you for taking out your time to review us.

Regards,

Tinhat

Uzticams klients

8 years ago

Seem he'll bent on not paying out.

Makes things unnecessarily difficult

Customer service team

tinhat™ Insurance

8 years ago

Good afternoon Please find our apologies for any inconvenience caused. I have passed this on to the relevant team and they will be in contact with you shortly.

Kind regards,

Tinhat

Uzticams klients

8 years ago

Just be nice if the phone was actually answered and not waiting for 30 mins

Great price and includes everything. Just wasn’t very happy that when I last rang you up within opening time hours I was ringing for half an hour and no one answered which I thing is terrible to wait...

Lasīt vairāk

Trusted Customer

8 years ago

Ko Trusted Customer teica par tinhat™ Insurance:

Efficient and fast service

Customer service team

tinhat™ Insurance

8 years ago

Thank you for the positive feedback Bradley!

Regards,

Tinhat

Uzticams klients

8 years ago

Definitely recommendable

Insurance for my 2 iPhones is a lot cheaper than the majority of other companies who provide insurance. All done online. I would definitely recommend.

Customer service team

tinhat™ Insurance

8 years ago

Thank you taking out time to review us we truly appreciate it.

Regards,

Tinhat

Uzticams klients

8 years ago

Easy to sign up. Havent had to claim so cant comment on that

Customer service team

tinhat™ Insurance

8 years ago

Thank you for your feedback.

Regards

Tinhat

Trusted Customer

8 years ago

Ko Trusted Customer teica par tinhat™ Insurance:

Brilliant service friendly staff

Easy to understand had a few queries before getting insurance and the person on the phone was able to assist and get everything sorted

Customer service team

tinhat™ Insurance

8 years ago

Thank you Laura for the positive feedback and taking time to share your experience with us.

Regards,

Tinhat

Trusted Customer

8 years ago

Ko Trusted Customer teica par tinhat™ Insurance:

shocking....no communication... 7-10 working days a lie

Awful communication. Got told wrong address to send phone to. So phone was sat at an address for some time and no one contacted me...only after the promised 7-10 working days I contacted them to ask...

Lasīt vairāk

Customer service team

tinhat™ Insurance

8 years ago

Good afternoon Please find our apologies for any inconvenience caused. I have passed this on to the relevant team and they will be in contact with you shortly.

Kind regards,

Tinhat

Trusted Customer

8 years ago

Ko Trusted Customer teica par tinhat™ Insurance:

Where is my certificate of insurance?

Well I am still waiting for my certificate of insurance!!!

Customer service team

tinhat™ Insurance

8 years ago

Dear Victor, I have resent your policy schedule by email. It may be that the original schedule which was sent by email on 18 March 2018 16:39, went into your spam folder. If you need any further assistance please do not hesitate to contact us.

Providing a great customer experience is very important to us, and we are sorry that your initial experience did not meet that standard. We appreciate the chance to work with you to resolve the situation, and remain available if you have any further questions or concerns. Our customer reviews are very important to us, and we hope that you will be willing to revise your review based on your further experiences.

Kind regards, Tinhat

Uzticams klients

8 years ago