Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

The Works pārskati

http://www.theworks.co.uk

LABI

Inspiring and empowering customers to read, learn, create and play

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Tiek rādīti visi 269,282 pārskati

Uzticams klients

Verificēja Feefo

3 months ago

Missing items and damaged box

Service wasnt great. Lots of item were missing from order which the works had failed to contact me beforehand to tell me they werent available. Box was heavily damaged aswell so wouldnt order again

Donna Smith

The Works

3 months ago

Good afternoon, Thank you for your feedback. We are extremely sorry that your order has arrived with items missing. Our records show a customer service adviser has been in touch and has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Diane

Verificēja Feefo

GBR

3 months ago

Ko Diane teica par The Works:

Good selection

Good variety of books, which are reasonably priced, also quick delivery.

Uzticams klients

Verificēja Feefo

3 months ago

Disappointing!

Used to be so good with online shopping and delivery, as I’m disabled and can’t get to the shops to buy bits. Now they have stopped that I guess it’s back to amazon for what I need. Very...

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Lorraine Elvin

Verificēja Feefo

GBR

3 months ago

Ko Lorraine Elvin teica par The Works:

Books and crafts

Brilliant ordered books and they were delivered within 2 days well packaged as well. Great selection of crafts, games and art supplies at a good price. Very disappointed the online delivery is ending...

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Uzticams klients

Verificēja Feefo

3 months ago

Uzticams klients

Verificēja Feefo

3 months ago

Great icompany, but disappointing news re online service!

The Works has always been my go to for stationery, craft and books. Their prices are second to none. I have been using their online service since becoming ill four years ago; unfortunately they have...

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Uzticams klients

Verificēja Feefo

3 months ago

Works Delivery

It's easy to order and pay for your goods and the delivery is also quick. Your order is also well packaged and the prices are very competitive.

Alexandra Teixeira

Verificēja Feefo

3 months ago

Judith Higby

Verificēja Feefo

GBR

3 months ago

Ko Judith Higby teica par The Works:

Great job “ thanks “

Great service , as always !! I buy most of my Brownie’s craft and more needs from , The Works. Have done for years !! The service is excellent.

Perrynobs

Verificēja Feefo

3 months ago

Ko Perrynobs teica par The Works:

I used click, pay and collect. The staff bought my parcel to me in the shop, the assistant was very smiley.

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