Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

The Works pārskati

http://www.theworks.co.uk

Novērtējums

Lieliski

Inspiring and empowering customers to read, learn, create and play

Pakalpojums

4.5

1,731

169

160

2,129

vērtējumi pēdējā gada laikā

Tiek rādīti visi 267,840 pārskati

Uzticams klients

11 years ago

Pirkuma datums: 08/09/2013

Product and price was good however, could of got here sooner. Thank you

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Uzticams klients

11 years ago

Pirkuma datums: 09/09/2013

terrible delivery service good products but not efficient with delivery or communication...

The Works

11 years ago

Good Morning Thank you for your feedback. I do apologsie that your items were not delivered timely and also that you have not received our usual high level of customer service on this occasion. It is from customer feedback that we are able to review and improve our services to you. Regards The Works Customer Service

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Uzticams klients

11 years ago

Pirkuma datums: 08/09/2013

Perfect

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Uzticams klients

11 years ago

Pirkuma datums: 08/09/2013

It took two weeks for my order to get to me despite paying for a…

It took two weeks for my order to get to me despite paying for a quicker service. By the time everything had arrived, the birthday parties were over. Was very disappointed.

The Works

11 years ago

Good Morning Thank you for your feedback. I do apologise that your order took longer to arrive than expected. Occasionally delays do occur with our couriers and we apologise for this. Thank you once again for your feedback. It is from customer reviews that we are able to improve our service to you. The Works Customer Service

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Uzticams klients

11 years ago

Pirkuma datums: 03/09/2013

Excellent service .Fast delivery

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Uzticams klients

11 years ago

Pirkuma datums: 07/09/2013

excellent transaction good service

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Uzticams klients

11 years ago

Pirkuma datums: 03/09/2013

Quick delivery

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Uzticams klients

11 years ago

Pirkuma datums: 05/09/2013

All went very smoothly, as a childminder I ordered a large amount of books for…

All went very smoothly, as a childminder I ordered a large amount of books for the children I am caring for, they all arrived within 4 working days.

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Uzticams klients

11 years ago

Pirkuma datums: 03/09/2013

Very good quality products at good prices!

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Uzticams klients

11 years ago

Pirkuma datums: 31/08/2013

The goods arrived but the outer packaging was very poor,I sent an email making comment…

The goods arrived but the outer packaging was very poor,I sent an email making comment about the corrugated outer and my suggestions to improve the way the end user opens it and questioned just how...

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The Works

11 years ago

Good Morning I do apologise that your items were not in suitable packaging. From customer feedback, we are currently in the process of improving our packaging to improve our service to you. Regards The Works Customer Service

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Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Par The Works

The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.

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01213136050

Boldmere House, Faraday Avenue, Hams Hall Distribution Park, Coleshill, Warwickshire, B46 1AL, United Kingdom