Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

The Works Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 269,282 pārskati

Carol Ives

Verificēja Feefo

5 months ago

Ko Carol Ives teica par The Works:

Sadly not a fast enough service for modern day.

It was slow,I was notified quite late that my order could not be fullfilled and i was sent two wrong items. I love the store but live 15 miles away but i would not order online again which is a shame

Donna Smith

The Works

5 months ago

Good afternoon, Thank you for your feedback. We are extremely sorry that your order took longer than expected with incorrect items. Please contact Customer service on 0121 313 6050 or email enquiries@theworks.co.uk. This will be passed to the relevant department for further training to ensure you receive our excellent customer service. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards , The Works.

Elfa Allnutt

Verificēja Feefo

GBR

5 months ago

Ko Elfa Allnutt teica par The Works:

Service second to none.

Excellent as always.Have been using The Works. since beginning of ‘covid’ and always had excellent service.Easy to browse and place order.Delivered within 2-3 days.Order always correct,securely...

Lasīt vairāk

Uzticams klients

Verificēja Feefo

5 months ago

Excellent

Uzticams klients

Verificēja Feefo

5 months ago

Several items missing from parcel

Donna Smith

The Works

5 months ago

Good afternoon, Thank you for your feedback. We are extremely sorry that your order has arrived with items missing. Our records show a customer service adviser has been in touch and has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Denise Simpson

Verificēja Feefo

GBR

5 months ago

Ko Denise Simpson teica par The Works:

Jigsaws

Ordered on line some jigsaws puzzles and the service was quick got them in four days jigsaws

Esther J Fenton-Allen

Verificēja Feefo

GBR

5 months ago

Ko Esther J Fenton-Allen teica par The Works:

Order from The Wirks

Everything was dealt quick and I was kept up to date every step of the way.

Uzticams klients

Verificēja Feefo

5 months ago

Good service

Easy ordering and everything went as predicted.

Uzticams klients

Verificēja Feefo

5 months ago

Lovely service

Lovely, staff were friendly and helpful. I paid for my goods quickly and was made to feel very welcome in the store

Holly

Verificēja Feefo

GBR

5 months ago

Ko Holly teica par The Works:

Damaged books

Awful. Notified that books were damaged beyond repair in transit after waiting nearly a week for delivery. Had to arrange a last minute present due to this. Will not be using online service again

Donna Smith

The Works

5 months ago

Good afternoon, Thank you for your feedback. Please accept our sincere apologies that your order was not delivered due to being damaged at the couriers. Our records show that our customer service team have issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Stacey Mitchell

Verificēja Feefo

GBR

5 months ago

Ko Stacey Mitchell teica par The Works:

A great bargain

The service I received was outstanding. A very straightforward method of shopping. The selection was vast and I was able to read reviews before I brought my granddaughter a whole collection of books....

Lasīt vairāk

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Kāpēc uzticēties Feefo atsauksmēm?

Uzziniet vairāk par Feefo

The Works pārskati

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?