Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

The Works pārskati

http://www.theworks.co.uk

LABI

Inspiring and empowering customers to read, learn, create and play

Pakalpojums

3.3

641

105

107

450

1,379

vērtējumi pēdējā gada laikā

Tiek rādīti visi 269,282 pārskati

Louise Willsher

Verificēja Feefo

4 months ago

Uzticams klients

Verificēja Feefo

4 months ago

Excellent Service, Just the Packaging Department let the delivery down.

The Works service is very good. Unfortunately their packaging department let them down. When the courier delivered my parcel, it had burst open on two sides. The courier propped it up, so that he...

Lasīt vairāk

Uzticams klients

Verificēja Feefo

4 months ago

The service from the works was great. The product I bought was excellent. My only issue was with Evri who delivered the product over 2 weeks later than expected delivery date. This means I would...

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Roger O'Brien-Hill

Verificēja Feefo

4 months ago

Uzticams klients

Verificēja Feefo

4 months ago

Prompt delivery and service

Gillian Turner

Verificēja Feefo

GBR

4 months ago

Ko Gillian Turner teica par The Works:

Non delivery

I didn’t receive the diaries. The message said could not deliver

Donna Smith

The Works

4 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was not delivered to you. The couriers have advised that this order was badly damaged in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards. The Works.

Uzticams klients

Verificēja Feefo

4 months ago

Great service

Did the job and delivered very quickly great service used a few times now

Uzticams klients

Verificēja Feefo

4 months ago

Good Service

This was easy to set up an order for the book I wanted & it arrived quickly with no problems.

Uzticams klients

Verificēja Feefo

5 months ago

Amazing! Excellent!

Uzticams klients

Verificēja Feefo

5 months ago

Selling products they don’t have

Selling books they don’t even have - book was never dispatched to the courier. Refunded immediately when I queried where it was so obviously never had any intention of supplying the book. Had I not...

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Donna Smith

The Works

5 months ago

Good afternoon, Thank you for your feedback. We can confirm that your order was despatched. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

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