My package was returned to sender without explanation. I was disappointed.
Customer Experience
The White Company - US Website
1 year ago
Good afternoon,
I apologise for the inconvenience caused by the return of your order by the couriers. Unfortunately, orders cannot be replaced for US deliveries, as the agent had informed and issued a refund. I want to assure you that it has been fed back as to why the order was returned, and I want to apologise once again for the inconvenience. Many thanks, Sue
Atsauksmes par produktu
Pirkuma datums: 22/05/2024
0
Dalīties
JM
Jeanne McNett
US East Coast
1 year ago
Ko Jeanne McNett teica par The White Company - US Website:
I needed to return the 6 chair pads I purchased. I only requested one QR code because I didn’t realize that I needed 3 because I had 3 boxes. The return process did not make it clear that I needed...
Lasīt vairāk
Customer Experience
The White Company - US Website
1 year ago
Hello
Thank you for taking the time to leave us feedback today. I am sorry to hear about your returns experience, I can understand how disappointing that must have been for you. To get this resolved, I have reached out to you via email to discuss this further. Many thanks, Sue
I emailed them because the link I received to track my order was not correct therefore I could not track my order. They responded quickly. I have since placed 2 more orders and the link has not been...
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
