Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

The Luxury Holiday Company pārskati

https://www.theluxuryholidaycompany.com

IZCILI

Specialists in luxury and ultra-luxury holidays

Pakalpojums

4.9

vērtējumi pēdējā gada laikā

Tiek rādīti visi 308 pārskati

Miss Louise Glen

Verificēja Feefo

7 years ago

Ko Miss Louise Glen teica par The Luxury Holiday Company:

Really good they did amend the quote after we had booked which is why only four stars as they had made a mistake quoting but errors happen and service has been good so do

Uzticams klients

Verificēja Feefo

7 years ago

Great personable service. Very quick responses

Uzticams klients

Verificēja Feefo

7 years ago

Pretty good, but we have to chase up on certain details

Laura Davey

The Luxury Holiday Company

7 years ago

Thank you for your comments with regards to your recent booking with The Luxury Holiday Company. We are sorry that you feel we have been slow with our response rate, however having investigated this there was an initial delay due to the flights requested being outside of booking range (travelling in January/February 2020). In addition we are still waiting on some hotel availability. I, however am confident that your consultant Alison has kept you up-to-date throughout this process, however my sincere apologies if we have not met your expectations.

If you would like to discuss any issues further please do not hesitate to contact me.

All the best,

Laura Davey

Client Relations

Miss Vicky James

Verificēja Feefo

7 years ago

Ko Miss Vicky James teica par The Luxury Holiday Company:

Dream holiday booking

Had amazing service from the first enquiry through to booking. Sophie totally understood what we wanted form our snowy honeymoon and had it so easy. I felt so excited after booking and had absolutely...

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Mrs Monika Vaucher De La Croix

Verificēja Feefo

7 years ago

Ko Mrs Monika Vaucher De La Croix teica par The Luxury Holiday Company:

Answered all questions and responded quickly and when they said they would.

Mr Gordon Anderson

Verificēja Feefo

Newcastle upon Tyne

7 years ago

Ko Mr Gordon Anderson teica par The Luxury Holiday Company:

Excellent service!

Pippa as been very helpful in advising and organising our proposed trip

Uzticams klients

Verificēja Feefo

7 years ago

100% 5 Star Recommended

Sophie who booked our holiday and looked after us when we had a sudden death in the family has been fantastic. I could not have asked for any better services truly 100% satisfaction. I would be...

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Uzticams klients

Verificēja Feefo

7 years ago

Excellent and fast communication with personal details.

Service fast and excellent. Exactly what i wanted. Definitely recommend to family and friends.

Mr Timothy Rickard

Verificēja Feefo

7 years ago

Ko Mr Timothy Rickard teica par The Luxury Holiday Company:

Extremely helpful and very easy to work with

Uzticams klients

Verificēja Feefo

7 years ago

Unsure as to what they’re doing for the money - for example - i liaise with Belmond to give them my details and I contact people to self organise other parts ....rather bemused.....

Claire Benktander

The Luxury Holiday Company

7 years ago

Hi there

We were very sorry to hear your feedback regarding your holiday, both here and over the phone. As discussed during our conversation, we will now continue with any future correspondence over the telephone.

Thank you,

Kind regards,

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Daļa no Treefo iniciatīvas

Mēs sadarbojamies ar Ecologi, finansējot koku stādīšanas projektus apmaiņā pret atsauksmēm, ko vāc The Luxury Holiday Company

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