Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

The Insurance Emporium atsauksmes

Tiek rādīti visi 6,914 pārskati

Trusted Customer

9 years ago

Ko Trusted Customer teica par The Insurance Emporium:

No response to emails! Trying to cancel policy online application unclear

Filled out all fields to set up policy online and after entering bank details there was no response from website. Assumed policy hadn't set up as there was an error message. Emailed but no response....

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Becki

The Insurance Emporium

9 years ago

Thank you for your feedback and I am sorry that you were not satisfied with the level of service that you received, this is certainly not indicative of our usual levels of service.

I can confirm that this policy is cancelled and that no payments have been collected.

Kind regards

Daniel Noble

Customer Contact Team Leader

Trusted Customer

9 years ago

Ko Trusted Customer teica par The Insurance Emporium:

Excellent service

Excellent quick and simple to insure the three dogs no fuss

Uzticams klients

9 years ago

Not very happy

Trying to get through on phone to ask questions about pet insurance was very difficult, finished by taking out policy on line, I then find that because I have used a credit card to pay for the policy...

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Uzticams klients

9 years ago

Would recommend

The customer service agent was very helpful, answering all my questions. Would recommend.

Trusted Customer

9 years ago

Ko Trusted Customer teica par The Insurance Emporium:

Very helpful

Website very clear. Even though could have bought pet insurance online, preferred to speak to someone. Customer service very helpful too. I found them through compare the market but chose to buy...

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Uzticams klients

9 years ago

Pet Insurance

I tried for 2 days to get through on the telephone. I waited for over 20 minutes each time. Eventually I had a live chat with a very helpful lady who called me back. They really need to staff...

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Uzticams klients

9 years ago

Good insurance

Good insurance plan and reasonable payments

Trusted Customer

9 years ago

Ko Trusted Customer teica par The Insurance Emporium:

Highly recommended

Easy to use website. All information was to hand. Excellent value for money

Trusted Customer

9 years ago

Ko Trusted Customer teica par The Insurance Emporium:

Insurance ordered.

Simple and effective. Insurance is a necessary evil in that you purchase it with the hope it is never called upon; to this end I can provide an input in the purchase only The only complaint I had...

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Trusted Customer

9 years ago

Ko Trusted Customer teica par The Insurance Emporium:

Great customer service

The service so far has been great, i have been online again to insure my other dog with Emporium. Thank you.

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

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The Insurance Emporium pārskati

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?