Ko Trusted Customer teica par The Insurance Emporium:
I have only just got pet insurance with yourselves, everything seems to be covered. However my name is spelt with an 'e'
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
It's wonderful to hear your appreciation.
Welcome to The Insurance Emporium!
0
Dalīties
Uzticams klients
8 years ago
Genuine and straighforward.
Straightforward and honest. Made the process simple. Did not confuse. Answered all questions clearly.
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
It's lovely to hear your appreciation.
Welcome to The Insurance Emporium!
0
Dalīties
TC
Trusted Customer
8 years ago
Ko Trusted Customer teica par The Insurance Emporium:
Good value !
Easy to fill in forms, good service with 3 pets. Very satisfied with all info and policy
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
It's brilliant to hear your appreciation.
Welcome to The Insurance Emporium!
0
Dalīties
Uzticams klients
8 years ago
Easy to deal with
Straightforward
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
It's fantastic to hear your appreciation.
Welcome to The Insurance Emporium!
0
Dalīties
Uzticams klients
8 years ago
Rating request not necessary on this occasion,
Initially I was very pleased indeed with the experience in every way. Unfortunately my wife and I have since decided to stay with our long standing insurance provider and cancelled the Policy from...
Lasīt vairāk
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
Whilst it's disheartening to hear you've cancelled your policy, we understand the best course of action is always to purchase the best policy suited to your needs.
We hope we can welcome you to The Insurance Emporium in the not too distant future!
0
Dalīties
TC
Trusted Customer
8 years ago
Ko Trusted Customer teica par The Insurance Emporium:
We talked to a person at the vets and she recommended you
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
It's lovely to hear about the recommendation; hopefully you'll be able to recommend us too.
Welcome to The Insurance Emporium!
0
Dalīties
TC
Trusted Customer
8 years ago
Ko Trusted Customer teica par The Insurance Emporium:
Very poor telephone response
Customer service is fine ONCE YOU GET THROUGH. Telephone access is dismal and you have to listen to a load of **** before getting to an option of talking to someone. On three occasions I gave up...
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Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
We're sorry to hear you've had trouble getting through; we have been very busy recently so waiting times on the phone have been longer than we'd like.
We hope you never need to claim but if you do, the process will be smooth.
Best wishes
0
Dalīties
TC
Trusted Customer
8 years ago
Ko Trusted Customer teica par The Insurance Emporium:
I had a policy out with e and l .My dog Maggie died put claim in Spoke to a person on line as excess very high £140 plus 35 percent of get a fees to be told it's ONLY £300 WELL TO THST PERDON IT MSY...
Lasīt vairāk
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
We're sorry to hear you feel this way; please accept our condolences for your sad loss. We can assure you that all claims are assessed in accordance with your policy documentation. We are confident the claim will have been assessed correctly.
If you would like to discuss the claim further, a member of the Claims Department would be happy to speak with you.
Best wishes
TC
Trusted Customer
8 years ago
To be told that it's only Only £300 hurt .It may Only be£300 , to that person but to me it's a lot of money. That's what I'm upset about
Tom
The Insurance Emporium
8 years ago
Thank you for your response.
We can only apologise if you feel upset about what's been said; we can assure you that there was no intent to cause any disconcert.
0
Dalīties
TC
Trusted Customer
Skewen
8 years ago
Ko Trusted Customer teica par The Insurance Emporium:
Good prices and good communication
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
It's wonderful to hear your appreciation.
Welcome to The Insurance Emporium!
0
Dalīties
Uzticams klients
8 years ago
no fuss nice and easy instructions done quickly and job well done
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.