Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

The Insurance Emporium atsauksmes

Tiek rādīti visi 6,930 pārskati

Uzticams klients

7 years ago

Super easy

This was a simple and easy application and a straightforward underwriting process. Price was super competitive!

Jordan

The Insurance Emporium

7 years ago

Thank you for taking the time to share your experience with us! We're pleased to see you've given us 5 stars! The Insurance Emporium

Trusted Customer

7 years ago

Ko Trusted Customer teica par The Insurance Emporium:

I'm not in a position to write a review as yet..as I have just signed up with you..but everything was explained to me very clearly..and effectively..so I'm hoping my experience with you is a good one.

Jordan

The Insurance Emporium

7 years ago

Thank you for your kind words and feedback. We're entirely confident that we can deliver a 5 star service should you need to use us in future! The Insurance Emporium

Uzticams klients

7 years ago

I dont think they actually have customer service.

Can't register to use website and was told that's my problem, arranged a call back and they never called. Overall the worst first impression possible.

Jordan

The Insurance Emporium

7 years ago

We're terribly sorry to hear this! We're going to get our Customer Experience Department to investigate and contact you this afternoon. Kind regards The Insurance Emporium

Trusted Customer

7 years ago

Ko Trusted Customer teica par The Insurance Emporium:

Quick, easy and much cheaper.

The online forms were easy to understand and navigate. The price was considerably cheaper than my previous company who had raised my premium by 30% for my dog being 1 year older. The cover I am...

Lasīt vairāk

Jordan

The Insurance Emporium

7 years ago

Wow! Thanks for the brilliant review, it's great to see you found the product you wanted at a fantastic price too! The Insurance Emporium

Uzticams klients

7 years ago

It was a very easy process to get my two cats insured.

Jordan

The Insurance Emporium

7 years ago

Welcome aboard! It's great to be able to welcome you and 2 more cats to The Insurance Emporium! Looking forward to sharing adventures with you. The Insurance Emporium

Uzticams klients

7 years ago

Simple and clear yet concise policy cover. Cheaper than anyone else’s and you were recommended by my sister in law . And she was proved right.

Jordan

The Insurance Emporium

7 years ago

Thank you for the fab review and feedback, it's great to see that you've joined us following a recommendation! Kind regards The Insurance Emporium

Trusted Customer

7 years ago

Ko Trusted Customer teica par The Insurance Emporium:

By showing accurate figures on the website and when on telephone. Two prices to pay but only one figure shown for the amount that can be claimed. This is very deceptive. I wanted to not use your...

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Jordan

The Insurance Emporium

7 years ago

Good morning, Thank you for your review and feedback, we'd like to gather some further information to understand your dissatisfaction. We do have a tab that allows you to switch between the annual and monthly payments which automatically changes the benefit table. If you could perhaps send some screenshots and other information to support your concerns and send them to us in an email at feedback@emporium.co.uk - we're always looking at ways to improve the customer journey. Kind regards The Insurance Emporium

Trusted Customer

Boston

7 years ago

Ko Trusted Customer teica par The Insurance Emporium:

Good friendly service at a very reasonable price

Trusted Customer

Chorley

7 years ago

Ko Trusted Customer teica par The Insurance Emporium:

Great

They were very helpful and unferstanding of my needs!

Jordan

The Insurance Emporium

7 years ago

Thank you! We're delighted to see we were able to deliver a 5 star service! Kind regards The Insurance Emporium

Trusted Customer

7 years ago

Ko Trusted Customer teica par The Insurance Emporium:

Perfect insurance, perfect prices

Excellent pet insurance. Website is straight forward with no problems. Thankyou

Jordan

The Insurance Emporium

7 years ago

Good afternoon! Thank you for the brilliant review and feedback! We're glad we could welcome you aboard! The Insurance Emporium

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

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The Insurance Emporium pārskati

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?