Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

The Coconut Collaborative Atsauksmes | Klientu apkalpošanas atsauksmes par https://www.feefo.com/reviews/the-coconut-collaborative | Feefo

Tiek rādīti visi 50 pārskati

Tony Johnson

4 years ago

Pirkuma datums: 09/04/2021

Ko Tony Johnson teica par The Coconut Collaborative:

Good tasting dairy free

I like the diary free nature of their products matched with their taste.

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Customer

4 years ago

Pirkuma datums: 04/05/2021

Ko Customer teica par The Coconut Collaborative:

Excellent way of dealing problems

What sorts out the best from the rest is how they deal with problems. Coconut Collaborative couldn't have been more positive when I told them that one of my daughter's favourite Choc Pots tasted...

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Raina

Warwickshire, UK

4 years ago

Pirkuma datums: 04/05/2021

Ko Raina teica par The Coconut Collaborative:

Delicious and healthy products and excellent customer service

I love the products, especially the yoghurts. I think they are incredibly tasty and on top very healthy. The excellent replacement for dairy yoghurt I would say, the best I've ever tried (and I tried...

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Sarah

Longview, Wa

4 years ago

Pirkuma datums: 04/05/2021

Ko Sarah teica par The Coconut Collaborative:

Wonderful Customer Service

I love their desserts! If anything goes wrong, or a mistake is made, their customer service is top notch! I received my package in wonderful shape. Their items have a reasonably decent price tag for...

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Geraldine Mcclaire

4 years ago

Pirkuma datums: 18/04/2021

Ko Geraldine Mcclaire teica par The Coconut Collaborative:

Not as expected

Did not really enjoy. Don’t think I would purchase again. Expensive for what was there.

Saskia

The Coconut Collaborative

4 years ago

Hey Geraldine, I hope you are well. We are so sorry to hear your recent delivery did not meet your expectations. I will drop you an email directly now to discuss as we would love to hear for about what you thought. Thanks, Saskia & The Coconut Collaborative Team

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Uzticams klients

4 years ago

Pirkuma datums: 18/04/2021

Love this stuff

Really lovely idea. Great taste and super organised delivery. Cannot wait to try more recipes.

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Uzticams klients

4 years ago

Pirkuma datums: 23/04/2021

Great dairy free product.Highly recommended.

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Uzticams klients

4 years ago

Pirkuma datums: 18/04/2021

Fab all round!

All arrived well chilled and in top condition and super quick delivery!

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Anna

4 years ago

Pirkuma datums: 03/02/2021

Ko Anna teica par The Coconut Collaborative:

Failed to deliver

I was asked for my address so that I could be sent products and never received any

Lara

The Coconut Collaborative

4 years ago

Hi Anna, we are really sorry to hear this has happened. With the lockdown restrictions and Brexit it has taken us longer than planed to arrange for a parcel to be send to you. We really apologise for this and for the lack of communication on our part. However, we can now confirm a parcel is on its way to you. Thank you for your patience. All the best, The Coconut Collaborative Team

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Customer

4 years ago

Pirkuma datums: 12/04/2021

Augšupielādētā multivide

Skatīt visu multividi (1)

Ko Customer teica par The Coconut Collaborative:

Contaminated Product and Unwanted Ads

I wrote to complain about a piece of plastic in one of your products cutting my throat. Instead of acting on this, you've bombarded me with ads!!

Lara

The Coconut Collaborative

4 years ago

Hi Paul, we are so sorry to hear about your experience. We have checked through our system and we cannot find your email. Could you please kindly email us at info@coconutco.co.uk and our customer service team will be in touch. All the best, The Coconut Collaborative Team

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