Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

The Adventure People atsauksmes

Tiek rādīti visi 1,300 pārskati

Uzticams klients

Verificēja Feefo

6 years ago

First time customer and will definitely be using again

Would definitely and have already recommended excellent packages offered and great customer service

Uzticams klients

Verificēja Feefo

6 years ago

Friendly and helpful service, good price

Price was good, service was friendly and helpful.

Anthony Rybicki

Verificēja Feefo

6 years ago

Ko Anthony Rybicki teica par The Adventure People:

Ok service but did not pass on my request to use my preferred middle name as contact name.

Toby

The Adventure People

6 years ago

Hi Anthony, Thanks for your feedback but I'm really sorry to hear about the tour leader not calling you by your preferred name. As you know, we've always called you Anthony in our emails and we have clear notes on our system to always do this. I can confirm that we also passed this onto your tour operator, in this instance Intrepid Travel, and stressed the importance of it. However, it seems they have not passed this note onto your tour leader in Mexico despite our efforts, so I'm very sorry for the frustration this has caused you. Please feel free to contact me directly on toby@theadventurepeople.com if you have any other comments or feedback you'd like to pass on and I'll be happy to discuss it with you. I hope you still enjoyed your adventure. Kind regards, Toby

Uzticams klients

Verificēja Feefo

6 years ago

Shona at The Adventure People understood my needs and helped me to pick and book the best trip for me. Nothing I asked was too much for her. I had a great time sailing, one of the best holidays ever....

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Uzticams klients

Verificēja Feefo

6 years ago

Super efficient !

Incredible tour. Booking the tour was easy and the customer service was amazing. They answered all the question I had in mind and were very helpful giving suggestions. Without a doubt will book...

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Heather

Verificēja Feefo

London

6 years ago

Ko Heather teica par The Adventure People:

Great personal service, quick responses to emails.

Leo

Verificēja Feefo

Currently in Luang Prabang ( Laos)

6 years ago

Ko Leo teica par The Adventure People:

Friendly, efficient, compliant

Everything

Kelvin

Verificēja Feefo

Crawley

6 years ago

Ko Kelvin teica par The Adventure People:

Costa Rica Traverse; Challenging, fun & a real sense of adventure !

Communication & updates to information for the trip were all handled very professionally. The friendly approach is also a nice touch. The trip itself was absolutely fantastic, both challenging, fun &...

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John

Verificēja Feefo

6 years ago

Ko John teica par The Adventure People:

Excellent service - Fantastic holiday

Excellent Service from start to finish, kept updated from the moment I agreed to go ahead with the holiday and start the booking process. Great advice and regular emails.

Louise

Verificēja Feefo

6 years ago

Ko Louise teica par The Adventure People:

Excellent, well-organised and professional company. The service we received was superb- every step of the way. This is the second time I have used the Adventure People and I will definitely be using...

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