Ko michele giordano teica par Taxi2Airport B.V. EN:
very disappointing service, 100%
painful customer support
Jessica
Taxi2Airport B.V. EN
6 years ago
Dear Michele,
Thank you for your message.
I have looked into your booking, but I don't see any complaints.
We would like to hear from you what happened, so we can prevent this is the future.
Could you please contact us via your booking, or send an Email to support@taxi2airport.com?
Awaiting your reply.
Kind regards
Taxi2airport.com
Ko bernard(brian) hoare teica par Taxi2Airport B.V. EN:
Very disappointed that "meet and greet" was not provided
I paid for a meet and greet(completed the greeting sign with my name) , but had to make two telephone calls when we arrived at the terminal exit doors. There was no meet and greet waiting. When we...
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Jessica
Taxi2Airport B.V. EN
6 years ago
Dear Bernard,
Thank you for your feedback.
I have checked your booking (525965) and the extra option for the meet & greet dit not get through.
I see you have sent a message to ask for the extra meet & greet option.
My colleague has sent a message back to ask to upgrade your booking by adding balance to your account. Unfortunately, we did not receive any message that the balance had been added, so we did not add the meet & greet.
I would like to apologize for that. I will make sure that the balance that is in your account will be refunded immediately.
Kind regards,
Taxi2airport.com
I was picked up really late. Had to wait 45 minutes! U happy with condition of the car, it was quite dirty and smelly.
Jessica
Taxi2Airport B.V. EN
6 years ago
Dear Shaherol,
Thank you for informing us.
I have checked your booking and I see no messages in the booking.
Please note that we have a customer service that is 24/7 available to help you with all questions.
If this happens next time, please call our contact center so we can check what happened.
I will investigate what happened with your previous booking.I will let you know as soon as I will hear from the partner.
Kind regards,
Taxi2airport.com
Based on an online pre-booking platform, Taxi2Airport is your international taxi transfer provider.
Taxi2Airport stands for giving the best prices and trip experiences to their customers, with a 24/7 and multilingual Customer Service to avoid any worries during your holidays.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Based on an online pre-booking platform, Taxi2Airport is your international taxi transfer provider.
Taxi2Airport stands for giving the best prices and trip experiences to their customers, with a 24/7 and multilingual Customer Service to avoid any worries during your holidays.