Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Suresite Group Atsauksmes | Klientu apkalpošanas atsauksmes par https://www.feefo.com/reviews/suresite | Feefo

Tiek rādīti visi 559 pārskati

Uzticams klients

7 years ago

Pirkuma datums: 14/06/2018

poor communication

Customer Service Team

Suresite Group

7 years ago

We are sorry to hear that you are not happy with our service. We have attempted to contact you to find out more details so that we can take any steps necessary to improve our communication. We hope to be able to talk soon.

Customer Service Team

Suresite Group

7 years ago

We use a variety of methods to communicate updates to sites including, telephone, email and text messages in order to provide our customers with excellent customer service. Upon investigation, it appears that the text messages were not being sent to the correct number. We have amended our records and hope that this will improve our lines of communication with you going forward.

Skatīt pilnu klienta pārskatu

Mick Engledow

7 years ago

Pirkuma datums: 14/06/2018

Augšupielādētā multivide

Skatīt visu multividi (1)

Ko Mick Engledow teica par Suresite Group:

Great company good staff always helpful UK based so no language barriers. Keep up the good work. Barriecars Ltd

Customer Service Team

Suresite Group

7 years ago

Thank you for your review, we are pleased to hear that you find our staff helpful.

Skatīt pilnu klienta pārskatu

Richard Squire

Braunton Service Station

7 years ago

Pirkuma datums: 14/06/2018

Ko Richard Squire teica par Suresite Group:

Excellent service over a weekend which is not always available with many other organisations. Clear instructions were given and assistant waited patiently on the line whilst a card transaction was...

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Customer Service Team

Suresite Group

7 years ago

We pride ourselves on our customer service which includes out of hours, real person support. So your positive review was very welcome. Thank you

Skatīt pilnu klienta pārskatu

Neil Schofield

7 years ago

Pirkuma datums: 14/06/2018

Ko Neil Schofield teica par Suresite Group:

Text updates when there is a problem

Customer Service Team

Suresite Group

7 years ago

Thank you for your review of our service. We are pleased that you find our text updates useful.

Skatīt pilnu klienta pārskatu

Uzticams klients

7 years ago

Pirkuma datums: 07/06/2018

very good

Customer Service Team

Suresite Group

7 years ago

Thank you for your review

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Brian Harding

7 years ago

Pirkuma datums: 14/06/2018

Ko Brian Harding teica par Suresite Group:

very good

Customer Service Team

Suresite Group

7 years ago

Thank you for your review

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Adam Douglas - Keyfuels

7 years ago

Pirkuma datums: 14/06/2018

Ko Adam Douglas - Keyfuels teica par Suresite Group:

Good customer service, can always get through easily to a knowledgeable person who can genuinely help when you have an issue, good expertise and fair pricing

Customer Service Team

Suresite Group

7 years ago

Thank you reviewing our service, we were pleased to read your positive comments.

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Vijay Agnihotri

7 years ago

Pirkuma datums: 14/06/2018