Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Sunvil atsauksmes

TC

Trusted Customer

Verificēja Feefo

London

7 years ago

Ko Trusted Customer teica par Sunvil:

They’ve thought of the details and look after you.

We booked a week’s stay in Villa Buffavento in Pomos, Cyprus last month. Booking was very straightforward and hassle-free. You are dealing with real experts who are very knowledgeable about their...

Lasīt vairāk

Rachel

Sunvil

7 years ago

Dear Mr Soodin. Thank you for your kind review. It was a pleasure to read that our 'little extras' were noted and made a positive difference to your booking and holiday experience. At Sunvil, we pride ourselves on being specialists in the truest sense of the word. We travel to Cyprus regularly to ensure that we maintain our intimate knowledge of the island and can provide insider tips and first-hand recommendations. Have a lovely evening. Rachel

Atsauksmes par produktu

Pirkuma datums: 06/04/2019

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TC

Trusted Customer

Verificēja Feefo

7 years ago

Ko Trusted Customer teica par Sunvil:

Excellent villa in beautiful surroundings.

Excellent service from beginning (booking the holiday) to end (the holiday representative at the resort).

Rachel

Sunvil

7 years ago

Dear Mrs Esteras. Thank you for taking the time to review your holiday to the Byzantino Villa on Cyprus. I was pleased to read that you were happy with the service that you received throughout your booking journey and holiday. I have shared your feedback with Courtney and Angela, our local representative. Rachel

Atsauksmes par produktu

Pirkuma datums: 20/04/2019

0

TC

Trusted Customer

Verificēja Feefo

7 years ago

Ko Trusted Customer teica par Sunvil:

Quality holiday

Excellent service and well thought out holiday.Very good hotels in very good locations..Ryan air however,delayed outward flight and delayed homeward flight.Not Sunvil's fault

Rachel

Sunvil

7 years ago

Dear Mr Davies. Thank you for taking the time to review your recent holiday to Spain. I was so happy to hear how much you enjoyed your time in Andalucia and the level of service that you received from us. I have shared your review with Cristiana, who handled your booking, as I know she will appreciate your feedback. Have a lovely Easter. Rachel

Atsauksmes par produktu

Pirkuma datums: 17/04/2019

0

Uzticams klients

Verificēja Feefo

7 years ago

Everything well organised and staff helpful and friendly

Rachel

Sunvil

7 years ago

Thank you for taking the time to review our service and your holiday to Crete. I was pleased to read that you enjoyed your time on the island and your stay at the Casa Veneta. Chania is a charming, beautiful town.

Atsauksmes par produktu

Pirkuma datums: 07/04/2019

0

Uzticams klients

Verificēja Feefo

7 years ago

A baroque time in beautiful Sicily

Apart from a change of date, it went really well. The holiday I bought was exactly the holiday I got. The only thing was that the booking was for a room with balcony and there was no balcony

Rachel

Sunvil

7 years ago

Thank you for taking the time to review your holiday to Sicily and your stay at the Palazzo Failla. I too love this hotel, it has so much character and its location ensures that you are placed in the heart of the local community. Did you try the local Mpanatigghi cakes? Rachel

Atsauksmes par produktu

Pirkuma datums: 07/04/2019

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TC

Trusted Customer

Verificēja Feefo

7 years ago

Ko Trusted Customer teica par Sunvil:

All very simple - responsive and documents sent out in good time

Rachel

Sunvil

7 years ago

Dear Mr Budworth. Thank you for taking the time to review our service and your holiday to Mexico. I'm was pleased to read how much you enjoyed your tour of the country. Rachel

Atsauksmes par produktu

Pirkuma datums: 26/03/2019

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Uzticams klients

Verificēja Feefo

7 years ago

Good value and hassle free

Very easy to get in touch with holiday advisers who acted very promptly to answer questions and resolve problems.

Rachel

Sunvil

7 years ago

Thank you for taking the time to review your recent holiday to Portugal. I have forwarded your remarks to Yasmin who confirmed your trip; I know that she will be proud to read your comments. We too love Tavira, and Sagres is a wonderful base for walking the Rota Vicentina and for exploring the Monchique hills. Rachel

Atsauksmes par produktu

Pirkuma datums: 28/03/2019

0

TC

Trusted Customer

Verificēja Feefo

Seville

7 years ago

Ko Trusted Customer teica par Sunvil:

Everything went smoothly apart from on our arrival at the hotel we were told our room hadn't been paid for & that they were about to cancel our booking.

Rachel

Sunvil

7 years ago

Dear Ms Maclean. Thank you for your comments and for your email, which I acknowledge receipt. The Vincci La Rabida Hotel had been prepaid prior to your arrival and I can only apologise for the oversight on their behalf. Please be assured that our Spanish product manager has taken the matter up with the hotel to ensure that future clients do not experience the same welcome. I was pleased to read that you enjoyed your time in Andalucia; it is a wonderful, diverse and historically-fascinating region. Rachel

Atsauksmes par produktu

Rachel

Sunvil

7 years ago

Thank you for your comments which we have forwarded to the hotel for further investigation. The Vincci La Rabida is a popular property with our Spanish team, many of whom have stayed at the hotel in the past, and we were sorry to hear about your initial experiences. We were pleased, however, to hear that the issues were professionally resolved by the hotel and that you enjoyed your stay. Rachel

Pirkuma datums: 23/03/2019

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TC

Trusted Customer

Verificēja Feefo

7 years ago

Ko Trusted Customer teica par Sunvil:

The booking process was simple and easy. The trip went very well - a good choice of hotels and excellent pre-trip information. We booked a walking holiday and the taxi drivers were on time, very...

Lasīt vairāk

Atsauksmes par produktu

Pirkuma datums: 09/03/2019

0

TC

Trusted Customer

Verificēja Feefo

Elston, Newark on Trent

7 years ago

Ko Trusted Customer teica par Sunvil:

Good service and efficient booking system

Atsauksmes par produktu

Rachel

Sunvil

7 years ago

Dear Mr Ross. Thank you for taking the time to complete our Feefo questionnaire and for providing details of your experience. I was sorry to read about the break-in at the property and about the stolen personal items. I understand that our local representative, Angela, was on hand to assist with the situation and has been in touch recently with the latest news on the investigation. The safety and enjoyment of our guests is of paramount importance to all of us at Sunvil and we will continue to liaise with the police and villa owner. If we can be of any further assistance please do not hesitate to contact us on 020 8568 4499. Rachel

Pirkuma datums: 13/03/2019

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Sunvil pārskati

Your holiday to Byzantino VillaVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniBeautiful villa and gardens

Your holiday to Las Casas de la Juderia HotelVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniGreat hotel.Like a village .Great roof top pool and centre location.A real surprise.Bedroom.very good but a little noisy from pool pump during day

Your holiday to Palacio Garvey HotelVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniGreat location.Modern room .Good space and decent restaurant.

Your holiday to Parador de CadizVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniPerfect location.Very good breakfast.Great outdoor pools next to a lovely park and beach three minutes away.

Your holiday to Casa VenetaVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniExcellent location and great host

Your holiday to Palazzo Failla HotelVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniHotel was great, I just didn’t have a balcony. They could not have been kinder and the hotel is really well situated for sightseeing and to access local shops and services

Your holiday to Gran hotel Ciudad de MexicoVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniAmazing place, well staffed, good food and wonderful terrace bar/restaurant.

Your holiday to Casa ConzattiVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietni

Your holiday to Diego de Mazariegos HotelVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietni

Your holiday to Quinta Cha Nab NaiVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietni

Your holiday to Castelmar hotelVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietni

Your holiday to Koox Casa de las Palomas boutique hotelVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietni

Your holiday to Hip HotelVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniNoisy, too near the road. Very helpful staff

Your holiday to Pousada Convento de TaviraVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniLoved Tavira. Pousada was in a great location and provided a good base for a relaxing holiday

Your holiday to Pousada de SagresVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniOur room in the pousada had the most stunning coastal views both east and west. The hotel was comfortable and only a very short drive from the amenities of the village.

Your holiday to Walking Inside VolcanoesVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietni

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?