Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Sunsail Atsauksmes | Klientu apkalpošanas atsauksmes par https://www.feefo.com/reviews/sunsail-us | Feefo

Tiek rādīti visi 434 pārskati

Don Stein

6 years ago

Pirkuma datums: 16/01/2019

Ko Don Stein teica par Sunsail:

We all had a great experience and I'm sure our sons will be back to explore

This was our 2nd time with the moorings. We were switched to Sunsail and all our questions were answered when we called. The boat was new and the briefing was very complete. If something was missing...

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Jody

Sunsail

6 years ago

Thank you for your 5 star review of your Sunsail charter vacation. We love hearing that your BVI charter experience was a great experience for your and your guests!

We will share the positive feedback with our BVI base team and our vacation planners. Delivering exceptional sailing vacations is our goal, they will be happy to hear your kind words.

We look forward to welcoming your sons, and perhaps you as well, back to the beautiful BVI once again. It truly is paradise. See you next time!

Kind regards,

Sunsail USA

Atsauksmes par produktu

Charles Bernard

6 years ago

Pirkuma datums: 01/04/2019

Ko Charles Bernard teica par Sunsail:

Great client service. Easy to reach. Answer questions clearly.

Jody

Sunsail

6 years ago

Thank you very much for your comments about your experience with Sunsail. It is our pleasure to serve our guests and we are pleased to have the opportunity to serve you!

Kind regards, Sunsail USA

Atsauksmes par produktu

Marcelo Coggan

Montevideo

6 years ago

Pirkuma datums: 18/10/2018

Ko Marcelo Coggan teica par Sunsail:

Primera experiencia navegando y en familia

Fue mi primera experiencia con la compañía. Tanto el velero como la flotilla 5 estrellas.

Jody

Sunsail

6 years ago

Gracias por su comentario. Lo esperamos pronto en su próximo alquiler de yate con Sunsail. Saludos

Atsauksmes par produktu

Marilynn Kaplan

6 years ago

Pirkuma datums: 11/08/2018

Ko Marilynn Kaplan teica par Sunsail:

Amazing sail in the Abacos thanks to Sunsail!

Excellent chart briefing. Excellent boat briefing. Boat in excellent condition - NO problems.

Jody

Sunsail

6 years ago

Hello and thank you so much for sharing your 5 star Sunsail review! We are so pleased your charter vacation in the Abacos was amazing! We appreciate your thoughts and for choosing Sunsail for your sailing experience.

We hope to welcome you back in the islands again!

Kind regards,

Sunsail USA

Atsauksmes par produktu

Uzticams klients

6 years ago

Pirkuma datums: 18/12/2018

Great experience!

I would recommend SunSail! The boat was nice and the company is great to deal with. We had a couple of challenges our first day out and SunSail staff were very helpful and friendly. Only complaint...

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Jody

Sunsail

6 years ago

Thank you for your recommendation following your Sunsail charter vacation. We appreciate your feedback and compliments regarding our base staff. Thank you also for the feedback on the chart plotter, this is good information for us to share with the technicians on site.

We hope to welcome you back to the islands again soon!

Kind regards,

Sunsail USA

Atsauksmes par produktu

Michael Nelson

Quogue

6 years ago

Pirkuma datums: 31/08/2018

Ko Michael Nelson teica par Sunsail:

We chartered our boat out of St.Lucia. The booking agents were very friendly and helpful. The office and dock staff in St Lucia were very friendly as well, however it took my guests some time to...

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Jody

Sunsail

6 years ago

Hi Michael,

Thank you for your comments about your St. Lucia vacation experience with Sunsail. We appreciate your feedback about our helpful vacation planners and friendly base staff and hope you had a great time.

And thank you for your patience regarding your boat readiness. We apologize for the inconvenience of a delayed departure from the base to complete the repair before sending you out on your sailing adventure. If you have not done so already, you can reach out to our customer care team at Customer.Care@thlmarine.com concerning the repair and departure time.

Thank you for choosing Sunsail, we hope to have the opportunity to welcome you back to one of our bases for your next sailing adventure.

Kind regards,

Sunsail USA

Atsauksmes par produktu

Charles Zizzo

Burlington, Ontario, Canada

6 years ago

Pirkuma datums: 19/04/2018

Ko Charles Zizzo teica par Sunsail:

A great sailing experience with my two sons and Sunsail made it happen.

There was a miscommunication between Sunsail and the Marina Hotel and as a result our prepaid room was not available on our arrival. But Sunsail after a few hour got us onto a 46 ft. catamaran to...

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Jody

Sunsail

6 years ago

Thank you for sharing this great review about your Sunsail BVI charter experience, Charles. We are happy to hear about your experience and we appreciate your compliments about our base team and your Skipper, Dunbar. We strive to create incredible sailing vacations and it sounds like you and your sons had just that! It is a pleasure to have you as our guest and we look forward to welcoming you back for another Sunsail charter vacation in the British Virgin Islands soon!

Atsauksmes par produktu

John Neill

6 years ago

Pirkuma datums: 25/01/2018

Ko John Neill teica par Sunsail:

Dissatisfied with closeout

Four hours late leaving despite paying over $700 for early departure. Promised to get back to us. Never heard from them. Several things did not work on boat, toilet loose, doors not latching etc

Jody

Sunsail

6 years ago

Thank you for sharing your feedback with us, Mr. Neill. We apologize for your less than perfect experience. If you have not yet contacted our Customer Care Department, we invite you to do so at Customer.care@thlmarine.com so we can look into the matter for you.

Atsauksmes par produktu

Uzticams klients

6 years ago

Pirkuma datums: 09/01/2018

Great trip - planning support could improve

Boat was great. Prices made sense. Skipper was the best. If we ever can do this again, I would request the same skipper. There were LOTS of mistakes in the arrangements right before the trip started...

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Jody

Sunsail

6 years ago

Thank you for sharing your experience. On behalf of the entire Sunsail team, we are very happy to hear you had a great charter vacation, great boat and "the best" Skipper! We also appreciate your notes about pre planning so that we can deliver a smoother guest arrival process. We hope to welcome you to the islands again soon for your next sailing charter vacation.

Atsauksmes par produktu

Shawn Ohler

bvi

6 years ago

Pirkuma datums: 18/07/2018

Ko Shawn Ohler teica par Sunsail:

excellent, helpful, responsive

The staff in the BVIs were helpful, proactive, and made the experience great all around. I particularly appreciated the rapid response when our engine stopped working.

Jody

Sunsail

6 years ago

Thank you for sharing this great review about your Sunsail BVI charter experience. We appreciate your compliments about our base team and their responsiveness to your needs, lending to your great charter experience all around. We hope to welcome you back as our guest for another Sunsail charter vacation in the British Virgin Islands soon!

Atsauksmes par produktu

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Par Sunsail

We offer 25 sensational sailing destinations around the world. Whether you’re interested in a chartered yacht, a social flotilla or just relaxing while a skipper takes the helm, we have the perfect sailing escape for you. From the Caribbean to Southeast Asia, the Mediterranean to the Seychelles, get inspired with our worldwide sailing destinations.

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+1 800-230-7401

93 N Park Pl Blvd,, Clearwater, Florida, FL 33759, United States

Skatīt visu multividi (41)

Kāpēc uzticēties Feefo atsauksmēm?

Uzziniet vairāk par Feefo

Sunsail pārskati

TortolaVairāk pārskatu par šo produktu(171)Skatīt produkta tīmekļa vietni

Sunsail 41 - 3 cabinVairāk pārskatu par šo produktu(5)Skatīt produkta tīmekļa vietni

TortolaVairāk pārskatu par šo produktu(171)Skatīt produkta tīmekļa vietnigreat support before leaving including good chart and boat briefings.

Sunsail 41 - 3 cabinVairāk pārskatu par šo produktu(5)Skatīt produkta tīmekļa vietniBoat was in great condition to sail. Boat was also clean and included charts and touristic information.

TortolaVairāk pārskatu par šo produktu(171)Skatīt produkta tīmekļa vietniTanto la compra como modificación que hice a la misma fueron muy faciles.

Sunsail 41 - 3 cabinVairāk pārskatu par šo produktu(20)Skatīt produkta tīmekļa vietni

BahamasVairāk pārskatu par šo produktu(15)Skatīt produkta tīmekļa vietniGood sailing conditions most of the time. Good snorkeling in some areas. Beautiful beaches. Warm water. Friendly, helpful people. Nice beach restaurants (but expensive).

AntiguaVairāk pārskatu par šo produktu(7)Skatīt produkta tīmekļa vietniThe people on the team were very helpful and friendly. There were only a couple of times when there seemed to be some miscommunication between staff members that impacted our schedule.

Sunsail 41 - 3 cabinVairāk pārskatu par šo produktu(20)Skatīt produkta tīmekļa vietniVery clean and well equipped.

St LuciaVairāk pārskatu par šo produktu(11)Skatīt produkta tīmekļa vietniSt. Lucia is a Beautiful place. Everyone we met was very friendly and helpful. The boat boys can be a little annoying and intimidating, and having to clear in and out of customs (if you plan to...Read all

TortolaVairāk pārskatu par šo produktu(171)Skatīt produkta tīmekļa vietniThe BVI’s is clearly one of the top sailing destinations in the world and Sunsail has always come through for me on all my charters with them.

Sunsail 404 - 4 cabinVairāk pārskatu par šo produktu(35)Skatīt produkta tīmekļa vietniWe were upgraded from the 404 to a 46 ft catamaran. The yacht was outstanding and the beds were so very comfortable.

TortolaVairāk pārskatu par šo produktu(171)Skatīt produkta tīmekļa vietni

Sunsail 404 - 4 cabinVairāk pārskatu par šo produktu(35)Skatīt produkta tīmekļa vietniBoat not ready, several issues.

TortolaVairāk pārskatu par šo produktu(171)Skatīt produkta tīmekļa vietniThere was confusion around where we would arrive into (ferry not airport) and when we were supposed to get there. This ended up costing us one night on the slip since we arrived at 6, whereas...Read all

Sunsail 454 - 4 cabinVairāk pārskatu par šo produktu(37)Skatīt produkta tīmekļa vietniBeautiful boat. Well maintained and very clean. Loved it.

TortolaVairāk pārskatu par šo produktu(171)Skatīt produkta tīmekļa vietni

Sunsail 404 - 4 cabinVairāk pārskatu par šo produktu(35)Skatīt produkta tīmekļa vietniwater came in to some of the cabins through the hatches overnight a couple times. It was challenging to keep the lines from making noise all night

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?