Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Penny Scallan | NZ Atsauksmes | Klientu apkalpošanas atsauksmes par https://www.feefo.com/reviews/stuck-on-you-group-pennyscallan-nz | Feefo

Tiek rādīti visi 238 pārskati

Anna Bate

6 years ago

Pirkuma datums: 23/04/2019

Ko Anna Bate teica par Penny Scallan | NZ:

Still waiting...

Still waiting for the bag to arrive over two weeks since I ordered it. No-one has responded to my messages.

Sam

Penny Scallan | NZ

6 years ago

Thank you for your feedback, one of our customer service representatives will be in touch via email shortly.

Kristi Harper

6 years ago

Pirkuma datums: 26/04/2019

Ko Kristi Harper teica par Penny Scallan | NZ:

Slow shipping

STILL haven't received my order. When you shop off a NZ website you assume shipping in the same country? Guessing not given package is not here. Dispatched 26th April

Sam

Penny Scallan | NZ

6 years ago

Thank you for your feedback, a customer service representative will be in touch via email.

Uzticams klients

6 years ago

Pirkuma datums: 02/04/2019

Happy with the product - however it took a long time to arrive. I emailed to get an update on the order and received no response. I rang to get an update on the order and the person I talked to could...

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stuckonyou.com

Penny Scallan | NZ

6 years ago

Thanks for the feedback, We'll be in touch shortly to understand more and resolve this.

Uzticams klients

6 years ago

Pirkuma datums: 09/03/2019

Slow postage

Delivery was very slow. Over two weeks later and the item still hasn’t arrived.

Sarah

Penny Scallan | NZ

6 years ago

Thank you for your feedback!

One of our customer service representatives will be in touch shortly.

Uzticams klients

6 years ago

Pirkuma datums: 14/02/2019

Fantastic Service

Fantastic! I ordered on Friday and they were delivered on Monday! We love the products too. Excellent company!

Atsauksmes par produktu

Trusted Customer

Warkworth

6 years ago

Pirkuma datums: 22/02/2019

Ko Trusted Customer teica par Penny Scallan | NZ:

Love the products, all very good quality

Atsauksmes par produktu

Uzticams klients

6 years ago

Pirkuma datums: 21/01/2019

Wont consider again.

After I have purchased, I do not get any confirmation email except the one from PayPal, and email from PayPal to Penny Scallen of my order. Have no communication whether the order been placed or...

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Atsauksmes par produktu

Uzticams klients

6 years ago

Pirkuma datums: 20/01/2019

I found it frustrating that there was no tracking code issued to me for my package. I also asked a question to customer service and waited two days for a reply.

Sarah

Penny Scallan | NZ

6 years ago

Thanks for your feedback!

We do apologise for the delay in your initial response at what was such a busy time of the year for us. We are so pleased to hear you love your products though.

Atsauksmes par produktu

Trusted Customer

6 years ago

Pirkuma datums: 10/01/2019

Ko Trusted Customer teica par Penny Scallan | NZ:

The bag is fab, however I ordered the wrong size and emailed them over 4 days ago and haven’t heard back.

stuckonyou.com

Penny Scallan | NZ

6 years ago

Thanks for your feedback!

One of our customer service representatives will be in touch soon.

Atsauksmes par produktu

Trusted Customer

Tauranga

6 years ago

Pirkuma datums: 09/01/2019

Ko Trusted Customer teica par Penny Scallan | NZ:

Great product, great service.

Easy to purchase online, and my packages were quickly dispatched. Received in great bubble wrap packages. Highly recommend Thank you Fiona

Atsauksmes par produktu

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Par Penny Scallan | NZ

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1800 645 849

16 Leather St, Breakwater VIC 3219, Australia, Victoria, 3219, Australia

Kāpēc uzticēties Feefo atsauksmēm?

Uzziniet vairāk par Feefo

Penny Scallan | NZ pārskati

Backpack Large - Pineapple BuntingVairāk pārskatu par šo produktu(3)Skatīt produkta tīmekļa vietniWe love the quality of these backpacks. It's our second one and the first one is still in great condition 3 years later. We just wanted to get a bigger one. Love the styles and quality!

Hat - Pineapple BuntingVairāk pārskatu par šo produktu(1)Skatīt produkta tīmekļa vietniGreat quality and choice of products

Hat - Space MonkeyVairāk pārskatu par šo produktu(2)Skatīt produkta tīmekļa vietniGreat service and quality products

Backpack Large - Space Monkey [BARE Collection]Vairāk pārskatu par šo produktu(2)Skatīt produkta tīmekļa vietniLove the products, great quality

Mini Backpack - Navy Star [BARE Collection]Vairāk pārskatu par šo produktu(1)Skatīt produkta tīmekļa vietniThe quality of the bag is awesome. Love he pattern. I always love your product.

Bamboo Sippy Cup - Pineapple BuntingVairāk pārskatu par šo produktu(1)Skatīt produkta tīmekļa vietniLove the bamboo and the pattern. My baby love it so much with the handle for the little hands.

Bamboo Sippy Cup - Big CityVairāk pārskatu par šo produktu(1)Skatīt produkta tīmekļa vietniLove the bamboo and the pattern. My baby love it so much with the handle for the little hands.

Bamboo Tumbler - Chirpy BirdVairāk pārskatu par šo produktu(1)Skatīt produkta tīmekļa vietniI love it myself. Right size for coffee and I live bamboo. I love the pattern.

Wheelie Case (2 Wheel) - Park LifeVairāk pārskatu par šo produktu(1)Skatīt produkta tīmekļa vietniGreat products. They seem high quality and I love that the design is the same across multiple products.

Backpack Medium - Pear SaladVairāk pārskatu par šo produktu(5)Skatīt produkta tīmekļa vietniBag is great just the wrong size

Drink Bottle Stainless Steel - Park LifeVairāk pārskatu par šo produktu(1)Skatīt produkta tīmekļa vietniGreat product and durable

Drink Bottle Stainless Steel - Pineapple BuntingVairāk pārskatu par šo produktu(1)Skatīt produkta tīmekļa vietniA great product.great for kids.

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?