Excellent value for a top up to cover a marathon in the Republic of Ireland. I made an error with the event date so emailied Sales asking if they could amend my policy. This was completed promptly...
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Steph
SportsCover Direct
10 years ago
Thank you for taking the time to feed back to us - we are happy to hear that you found SportsCover Direct excellent value for a top up cover of a marathon and that when you made an error with the date of the event and emailed us, Alison was able to amend promptly and a new copy of your documents was emailed.
Pirkuma datums: 28/08/2016
0
Dalīties
Uzticams klients
10 years ago
Good
Steph
SportsCover Direct
10 years ago
Thank you for your feed back - it is great to see that you found SportsCover Direct's service great!
Used this company 4 times now, never had to claim (luckily)
Keen prices & pleasant telephone manner
Steph
SportsCover Direct
10 years ago
Thank you for your feed back - it is great to hear that you have used SportsCover Direct 4 times for your top up mountain bike insurance and you found we offered good prices and a pleasant telephone manner.
Level of cover was really well explained and the web site really easy to use. Compared with other companies they seem to understand the needs of the sport activity market and deliver value for money
Steph
SportsCover Direct
10 years ago
Thank you for your feedback - is it excellent to read that you found the level of cover was really well explained and the website easy to use and compared to other companies we understand the needs of the sport activity market and deliver value for money!
Good range of activities to choose from and easy to select the correct one to receive a quote for. Price was reasonable and ability to select one day cover was very useful. Cover is fairly basic...
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Steph
SportsCover Direct
10 years ago
Thank you for your feedback - it is great to read that you found a good range of activities to choose from and easy to select the correct one and receive a quote. It is pleasing that you found the price reasonable and the ability to select one day cover useful.
Pirkuma datums: 28/08/2016
0
Dalīties
TC
Trusted Customer
10 years ago
Ko Trusted Customer teica par SportsCover Direct:
The buying process was good. Not been away yet so cannot comment on thier service really
Steph
SportsCover Direct
10 years ago
Thank you for your feed back - we are pleased to hear that you found the buying process good.
It wasn't exactly poor, but it's not good when the agent selling you the policy stars laughing at something going on in the office while I'm trying to purchase insurance. Was very unprofessional and...
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Steph
SportsCover Direct
10 years ago
Thank you for taking the time to feed back to us - I apologise for the customer service you received when taking out your insurance on the phone. We strive to provide our customers with the best possible friendly and professional service and your experience has fallen below our usual high standard - this will be passed on to the relevant department and dealt with accordingly. .
I paid extra for forms to be sent out and still haven't received them a week later
Alison
SportsCover Direct
10 years ago
We're sorry to hear that you have not received your policy documents. Our records show that they were posted on Monday 22nd August. We will post another copy to you today.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.