All I've done is but a policy online, so I haven't actually used your service. For all I know you might be a real pain if I need to claim, so I'm not sure why you're asking for my opinion and sending...
Lasīt vairāk
Steph
SportsCover Direct
10 years ago
Thank you for your comments. Feedback is important to us to improve our service to our customers and we take all customers feed back into account. As stated in the feed back request email you received We only ask for feed back on our service and NOT our product as we are aware that many who have bought will hopefully never have to use our insurance. Therefore, as you purchased a policy online we would be looking for feed back on how easy you found this process and ways we could improve our website. If you do have any feed back on this then we would be more than happy to hear it. Our customers receive just two emails regarding feed back however we will take your comments into account and review this.
So easy to arrange, I use every time for my son who goes to US to play football. I haven't had cause to claim as yet though
Steph
SportsCover Direct
10 years ago
Thank you for taking the time to feed back to us - it is pleasing to hear that you found it easy to arrange the insurance for your son who plays football in the US and have used us every time.
Pirkuma datums: 23/09/2016
0
Dalīties
Uzticams klients
10 years ago
Would use again
Steph
SportsCover Direct
10 years ago
Thank you for your comments - it is great to hear that you would us SportsCover Direct again for your insurance.
Here's some feedback. When your 3rd party feedback service provider asks for feedback and I don't respond it's because I am not interested in providing feedback. When they harass me a second time...
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Steph
SportsCover Direct
10 years ago
Thank you for your comments. I am sorry to hear you did not like the choice of our feed back service. We ask for feedback from our customers to help improve our service and it is important to us to listen to those purchasing our products on what we could have done better. We do only send two feed back request emails however we will review your comments regarding frequency and content of these emails.
Very pleasant, extremely quick service. Reasonable price...a little more than expected.
Steph
SportsCover Direct
10 years ago
Thank you for taking the time to feed back to us - it is great to hear that you found SportsCover Direct very pleasant with extremely quick service and at a reasonable price.
Pirkuma datums: 20/09/2016
0
Dalīties
TC
Trusted Customer
Derby
10 years ago
Ko Trusted Customer teica par SportsCover Direct:
Excellent website, easy to use and all at a great price.
Steph
SportsCover Direct
10 years ago
Thank you for taking the time to feed back to us - it is pleasing to see that you found SportsCover Direct's website excellent, easy to use and your insurance was a great price.
Web site very easy to use.No problems.
Would recommend to my friends.
And yes would use them again.
Steph
SportsCover Direct
10 years ago
Thank you for your comments - it is great to hear that you found SportsCover Direct's website very easy to use with no problems and that you would recommend us to your friends and use again!
Pirkuma datums: 21/09/2016
0
Dalīties
Uzticams klients
10 years ago
Friendly,efficient service. Knowledgeable about product being sold. Only hassle was delay in answering the phone.
Ideal cover for what we were looking for.
Steph
SportsCover Direct
10 years ago
Thank you for taking the time to feed back to us - it is pleasing to hear that you found SportsCover Direct offered a friendly, efficient service with our adviser knowledgeable about the product being sold and you were able to find the ideal cover you were looking for. We apologise for the delay in answering the phone and this will be passed on to the relevant department.
Was very impressed with the speed and ease of obtaining cover for my race.
I already had an annual holiday insurance cover with Multi trip who said i wasn't covered for my race because there was...
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Steph
SportsCover Direct
10 years ago
Thank you for taking the time to feed back to us - it is great to hear that you were very impressed with the speed and ease of obtaining cover for your race. And when your annual travel insurance was unable to offer you cover, we were quick and efficient at recognising yourr needs and offered a one day top up policy for the day of the race.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.