Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

SportsCover Direct atsauksmes

Tiek rādīti visi 5,526 pārskati

Uzticams klients

9 years ago

Spoke to Alison who was extremely helpful and efficient.

Steffi

SportsCover Direct

9 years ago

Thank you for your feedback. Alison is a great member of our team, so we are pleased she was able to help you.

Pirkuma datums: 10/08/2017

Uzticams klients

9 years ago

Easy to use

Steffi

SportsCover Direct

9 years ago

Thanks for your feedback. We are glad you found our website easy to use.

Pirkuma datums: 10/08/2017

Trusted Customer

9 years ago

Ko Trusted Customer teica par SportsCover Direct:

Good customer service.

The Customer Service staff member was clear and helpful with her explanation of my policy renewal.

Steffi

SportsCover Direct

9 years ago

Thank you for your feedback. Alison is a great member of our team, so we are pleased she was able to help you with the renewal.

Pirkuma datums: 07/08/2017

Uzticams klients

9 years ago

All seemed with ordering process and cover. but the true test would be if a claim is made......

Steffi

SportsCover Direct

9 years ago

Thanks for your feedback.

Pirkuma datums: 08/08/2017

Trusted Customer

9 years ago

Ko Trusted Customer teica par SportsCover Direct:

Efficient and friendly lady who was very helpful

Steffi

SportsCover Direct

9 years ago

Thanks for your feedback Petra. I believe it was Alison who helped with your request, so I shall pass on your kind compliment to her.

Pirkuma datums: 08/08/2017

Trusted Customer

9 years ago

Ko Trusted Customer teica par SportsCover Direct:

Most helpful website

This is a very clear website, showing exactly what you need to know.

Steffi

SportsCover Direct

9 years ago

That's good to hear, thanks for your kind feedback Emma.

Pirkuma datums: 07/08/2017

Uzticams klients

9 years ago

Great service

I got top up insurance on the basis of an existing travel policy at a good price with no problem at all. Exactly what I wanted.

Steffi

SportsCover Direct

9 years ago

We are pleased you found the cover you required at a price you were happy with. Thanks for your feedback.

Pirkuma datums: 05/08/2017

Uzticams klients

9 years ago

Excellent service

I emailed a query, received a very quick response, then purchased online, very easy, very professional and good service.

Steffi

SportsCover Direct

9 years ago

Thanks for your feedback. We are pleased our team were able to help efficiently with purchasing your insurance policy.

Pirkuma datums: 06/08/2017

Trusted Customer

9 years ago

Ko Trusted Customer teica par SportsCover Direct:

Totally untraceable on a weekend

Offer a weekend service - so customers can actually speak to someone

Steffi

SportsCover Direct

9 years ago

We regularly review our office hours in line with demand. We will take your comment on board next time our opening hours are reviewed.

In the meantime I can see that you took out a second policy as you had put the wrong date on the first policy that you bought. I can confirm that the first policy has been cancelled and refunded to your card.

Pirkuma datums: 05/08/2017

Trusted Customer

9 years ago