The item arrived on time and was in the condition expected. The manufacturing quality and design are excellent. However, the nightdress appears to be made from of thinner material than earlier...
From ordering to delivery it is a satisfactory service. It is the second nightdress that I have bought from them and they wash and wear and maintain quality.
The quality of the garment is what makes me choose Spirit of the Andes. Also, the colour of the new top blends well with a cardigan I bought some time ago from them.
The top was well wrapped but the top very creased. There was a bit of delay in despatch.
Fay
Spirit of the Andes
4 years ago
Dear Valued Customer,
We are very sorry to hear of your disappointment with your order. I can confirm that your order was received on the 23rd of February and was shipped to you on the 24th of February. I am sorry to hear that you felt your item was creased on arrival, we do our best to ensure that all garments reach our customers in the best possible condition, so we apologise if that wasn’t the case for you.
We offer a 90-day free returns policy so if the item is unsuitable for any reason, you can return it to us within 90 days and we will be happy to give you a full refund. If we can be of any further help our customer service team are always available to please do not hesitate to contact us on 01908 991 069 or email customer-services@spiritoftheandes.co.uk.
Kind regards Customer Services
Atsauksmes par produktu
Fay
Spirit of the Andes
4 years ago
Dear Valued Customer,
We are very sorry to hear of your disappointment with your order. I can confirm that your order was received on the 23rd of February and was shipped to you on the 24th of February. I am sorry to hear that you felt your item was creased on arrival, we do our best to ensure that all garments reach our customers in the best possible condition, so we apologise if that wasn’t the case for you.
We offer a 90-day free returns policy so if the item is unsuitable for any reason, you can return it to us within 90 days and we will be happy to give you a full refund. If we can be of any further help our customer service team are always available to please do not hesitate to contact us on 01908 991 069 or email customer-services@spiritoftheandes.co.uk.
Kind regards Customer Services
Pirkuma datums: 23/02/2022
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Verificēja Feefo
4 years ago
Very helpful with my telephone enquiry and prompt delivery. As always, the item (a nightdress) was excellent quality.
Founded in 1993 Spirit Of The Andes is a well-loved brand selling luxurious knitwear made by artisans in Peru and Bolivia using the finest alpaca and Pima cotton fibres.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Founded in 1993 Spirit Of The Andes is a well-loved brand selling luxurious knitwear made by artisans in Peru and Bolivia using the finest alpaca and Pima cotton fibres.