Charlie, the representative on the phone was brilliant. Helpful, frindly, patient and did what she said she would do.
Atsauksmes par produktu
CX
SPCA Pet Insurance
4 years ago
Hi Deirdre,
Thank you for taking the time to share your review with us and for choosing SPCA Pet Insurance. We are pleased to hear of the service that you have received when speaking with our team member and appreciate you providing your feedback. Please don't hesitate to reach out if you require any assistance in the future.
Kind regards,
Alisa
I'm am still waiting on my welcome package, with further information etc, but you guy seam 5 star and I hope it's worth goin for insurance for my baby ..
CX
SPCA Pet Insurance
4 years ago
Hi Kelly,
Thank you for reaching out. I am pleased to hear of the value that you have found in your policy, although, apologise that you have not received your documentation as of yet. As this email is system generated, our correspondence can sometimes be filtered in to the spam/junk folder of an inbox.
However, we appreciate you bringing this to our attention and I have passed your request on to the relevant team to organise this for you.
Please don't hesitate to reach out if you require any further assistance in the future.
Kind regards,
Alisa
KR
Kelly Reid
4 years ago
I have received no more Correspondence regarding insurance or a insurance number, I will ring the 0800 number tomorrow Incase there has been something stoping it I need to sort out. Thankyou
CX
SPCA Pet Insurance
4 years ago
Hi Kelly,
Thank you for your reply and letting me know. Please let me know if you would like for me to arrange for one of our team members to be in touch with you.
Kind regards,
Alisa
Very easy to do online. Very clear as to what the options were. I had a question so I rang and was put through to a lovely customers service lady instantly who helped with my question
Atsauksmes par produktu
Pirkuma datums: 07/03/2022
0
Dalīties
NJ
Nick Jones
Verificēja Feefo
4 years ago
Ko Nick Jones teica par SPCA Pet Insurance:
The service was very good. I was contacted regularly, despite difficulties with being able to get a convenient time I was free. Very patient.
Atsauksmes par produktu
Pirkuma datums: 07/03/2022
0
Dalīties
CS
Christopher Sarson
Verificēja Feefo
4 years ago
Ko Christopher Sarson teica par SPCA Pet Insurance:
yes
surely
Pirkuma datums: 04/03/2022
0
Dalīties
Uzticams klients
Verificēja Feefo
4 years ago
I did feel a bit of pressure to make the purchase that instant but I do trust that i have gotten a good product
Atsauksmes par produktu
Pirkuma datums: 04/03/2022
0
Dalīties
ST
Stephen Trinder
Verificēja Feefo
4 years ago
Ko Stephen Trinder teica par SPCA Pet Insurance:
The team member I spoke to was very nice and easy to talk to. She explained everything very well. I could tell she really cared about animals, and wanted to ensure we got the right cover for us.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.