Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

SPCA Pet Insurance Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

CF

Christine Fernie

Verificēja Feefo

Lower Hutt

3 years ago

Ko Christine Fernie teica par SPCA Pet Insurance:

They were knowledgeable and and efficient, treated me with respect when I rang to set up the cover. The cost is affordable and the cover is very goodv

CX

SPCA Pet Insurance

3 years ago

Hi Christine, We are always happy to hear that we have been able to provide you with an affordable policy and of the service that you received when speaking with our team member. Thank you for taking the time to let us know about your experience, we really appreciate it. Kind regards, Alisa

Atsauksmes par produktu

Pirkuma datums: 15/06/2023

0

DL

Denise Lacey

Verificēja Feefo

Te kuiti

3 years ago

Ko Denise Lacey teica par SPCA Pet Insurance:

It answered everything I wanted to know before signing up.

CX

SPCA Pet Insurance

3 years ago

Hi Denise, Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Atsauksmes par produktu

Pirkuma datums: 14/06/2023

0

Uzticams klients

Verificēja Feefo

3 years ago

They were super convenient and easy to deal with. didn't take very long at all!

CX

SPCA Pet Insurance

3 years ago

Hi there, We are delighted to hear that we have been able to provide you with suitable cover and that setting up your policy was made easy. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Atsauksmes par produktu

Pirkuma datums: 13/06/2023

0

Uzticams klients

Verificēja Feefo

3 years ago

Communication, have people who know what's what answering your phone.

CX

SPCA Pet Insurance

3 years ago

Hi there, Thank you for reaching out and we are very sorry to hear of your dissatisfaction. As this is not the service that we expect our customers to receive, we appreciate you sharing your feedback with us and providing us with the opportunity to review your experience further. Please let me know if you would like me to arrange for one of our team members to be in touch with you if you would like to discuss your policy or any concerns further. Kind regards, Alisa

Pirkuma datums: 01/06/2023

0

Uzticams klients

Verificēja Feefo

3 years ago

I fell asleep during the reading of policy and something else

CX

SPCA Pet Insurance

3 years ago

Hi there, Thank you for reaching out and sharing your feedback with us. We apologise for any dissatisfaction caused during your experience and appreciate you sharing your feedback with us, which I have now passed on to the relevant team. Please don't hesitate to contact us if you require any assistance in the future. Kind regards, Alisa

Atsauksmes par produktu

Pirkuma datums: 09/06/2023

0

CS

Carole Smith

Verificēja Feefo

3 years ago

Ko Carole Smith teica par SPCA Pet Insurance:

Very friendly and competent.

CX

SPCA Pet Insurance

3 years ago

Hi Carole, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Atsauksmes par produktu

Pirkuma datums: 07/06/2023

0

MY

Maureen Young

Verificēja Feefo

3 years ago

Ko Maureen Young teica par SPCA Pet Insurance:

Very helpful

CX

SPCA Pet Insurance

3 years ago

Hi Maureen, Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Atsauksmes par produktu

Pirkuma datums: 05/06/2023

0

Uzticams klients

Verificēja Feefo

3 years ago

I almost chose not to buy pet 8nsurance when I found out how expensive it is for my 7-year-old cat. This insurance costs about the same as my car insurance, which is ridiculous. My car is on the...

Lasīt vairāk

CX

SPCA Pet Insurance

3 years ago

Hi there, Thank you for reaching out to share your concerns regarding your pet insurance and we are sorry to hear of your dissatisfaction. Factors that are taken into consideration for premium calculation include your pet’s age and breed, as well as data relating to the health of pets that are of a similar age and breed. To ensure we can accommodate the costs of possible treatment up to the annual benefit limit in the event that your pet becomes injured or ill we also review premiums each year based on the factors. However, as we are always looking for ways to enhance our service, we appreciate your feedback, which will help us with this in the future. Please don't hesitate to let me know if you would like for me to arrange one of our helpful team members to be in touch with you if you wish to discuss your policy further. Kind regards, Alisa

Atsauksmes par produktu

CX

SPCA Pet Insurance

3 years ago

Hi there, Thanks again for reaching out to share your concerns regarding your pet insurance and we are sorry to hear of any dissatisfaction. As mentioned, factors that are taken into consideration for premium calculation include your pet’s age and breed, as well as data relating to the health of pets that are of a similar age and breed. To ensure we can accommodate the costs of possible treatment up to the annual benefit limit in the event that your pet becomes injured or ill we also review premiums each year based on the factors. However, as we are always looking for ways to enhance our service, we appreciate your feedback, which will help us with this in the future. Please don't hesitate to let me know if you would like for me to arrange one of our helpful team members to be in touch with you if you wish to discuss your policy further. Kind regards, Alisa

Pirkuma datums: 04/06/2023

0

Uzticams klients

Verificēja Feefo

3 years ago

Easy to understand & straight forward application process.

I did not directly speak to anyone. I just applied for pet insurance online..

CX

SPCA Pet Insurance

3 years ago

Hi there, We are happy to hear that setting up your policy through our user-friendly online portal was made easy and that we have been able to provide you with cover to suit your needs. Please don't hesitate to reach out if you require any assistance in the future. Kind regards, Alisa

Atsauksmes par produktu

Pirkuma datums: 01/06/2023

0

Uzticams klients

Verificēja Feefo

3 years ago

Instructions are good and I got my cat without delay

CX

SPCA Pet Insurance

3 years ago

Hi there, Thank you for sharing your thoughts with us, we appreciate your review. Kind regards, Scott

Atsauksmes par produktu

Pirkuma datums: 29/05/2023

0

SPCA Pet Insurance pārskati

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniAlthough affordable, it is still a little expensive

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniI was able to choose what I needed and where I could use the insurance as I wanted to use it locally.

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniRelatively reasonable rates :)

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniShe talked a lot I fell asleep halfway thru

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniGood value and good to deal with

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniPolicy cost good thank you

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniSame issues. Read above...

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniWebsite easy to navigate.

SPCA Pet InsuranceVairāk pārskatu par šo produktu(755)Skatīt produkta tīmekļa vietniNo hidden costs and everything is transparent.

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?